Mark McCarthy, a senior lecturer in information systems, has been an instructor at the School of Hotel Administration in the areas of information technology and operations management since 1998. His focus is on reducing the resistance, fear, and complacency inherent to the introduction of technology in the workplace. In addition to teaching the freshman requirement, Business Computing, he also teaches upper-level electives in Excel modeling and database management. His wealth of operational experience includes seven years of managing private clubs, which solidified his food and beverage and special-event planning background; four years in front office management of the Statler Hotel; working for a beverage catering company; and running a bed and breakfast. He earned both his BS and MMH degrees from the Hotel School.
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