Marco Marabelli

Marco Marabelli is currently a Professor of Computer Information Systems at Bentley University, where he specializes in teaching graduate courses on business analytics and Ph.D. classes on information systems theories and qualitative methods.

His research is primarily focused on exploring the Diversity, Equity, and Inclusion (DEI) implications arising from the utilization of emerging technologies, such as artificial intelligence and the metaverse, within both organizational and societal contexts. He also investigates the underlying factors contributing to institutional inertia in addressing potential algorithmic misuses. Currently, he is deeply engrossed in studying automatic decision-making processes led by algorithms within large organizations and the adverse effects these processes can have on underrepresented populations.

In addition to his work on emerging technologies, he is intrigued by the future deployment of the metaverse. He delves into topics concerning privacy implications associated with metaverse platforms and their potential to exacerbate surveillance and discriminatory practices. Over the past three years, he has also conducted extensive research related to the COVID-19 pandemic, examining issues like disparities in access to care in the United States and the unequal distribution of vaccines both domestically and globally.

Education

• Università Cattolica del Sacro Cuore - Doctor of Philosophy (PhD), Management 2006 - 2010

Teaching Interests

Emerging technologies; organizational decision-making aided by algorithms; adoption/deployment of analytics system, AI/ML and algorithmic-based systems more generally. Ethical and DEI implications of algorithmic systems.

Research Interests

Social media engagement; algorithmic decision-making systems and ethical/DEI implications; metaverse; (problematic) access to technology and healthcare by underrepresented populations.

Awards and Honors

• 2022, First runner up, Best Published Paper of 2021, The Journal of Stratgic Information Systems, Elsevier
• 2018, Best paper proceedings award, Academy of Management (Organization, Communication and Information Systems Division)
• 2017, Best paper proceedings award, Academy of Management (Organization and Management Theory Division)
• 2016, Best paper proceedings award, Academy of Management (Organization, Communication and Information Systems Division)
• 2014, Best paper award, to the article 'Managing knowledge in large-scale virtual projects: a community-based approach', International Journal of Managing Projects in Business.
• 2012, Student Research Award 2013, National Biomedical Research Foundation - Bentley University, Valente Center
• 2010, Best reviewer, the Journal of Strategic Information Systems, Elsevier
• 2009, PhD Doctoral Consortium, Academy of Management (OCIS division)
• 2009, PhD Doctoral Consortium, ECIS
• 2009, PhD Doctoral Consortium, OLKC

Publications

Journal Articles

• Davison, R., Marabelli, M., Tim, Y., Beath, C. (2023). The practitioner perspective. Information Systems Journal. (Link)
• Marabelli, M., Zaza, S., Masiero, S., Li, J., Chudoba, K. (2023). Diversity, Equity, And Inclusion in the AIS: Challenges and Opportunities of Remote Conferences. Information Systems Journal. (Link)
• Marabelli, M., Newell, S. (2023). Responsibly Strategizing with the Metaverse: Business Implications and DEI Opportunities and Challenges. Journal of Strategic Information Systems, (32) 2 1-15.
• Tarafdar, M., Page, X., Marabelli, M. (2023). Algorithms as co-workers: Human algorithm role interactions in algorithmic work. Information Systems Journal, (33) 2 232-267.
• Mohlmann, M., Alves de Lima Salge, C., Marabelli, M. (2023). Algorithm Sensemaking: How Platform Workers Make Sense of Algorithmic Management. Journal of the Association for Information Systems, (24) 1 35-64.
• Marabelli, M., Newell, S., Handunge, V. (2021). The Lifecycle of Algorithmic Decision-Making Systems: Organizational Choices and Ethical Challenges. Journal of Strategic Information Systems, (30) 1-15.
• Marabelli, M., Vaast, E., Li, J. (2021). Preventing the digital scars of COVID. European Journal of Information Systems, (30) 2 176-192.
• Marabelli, M., Vaast, E. (2020). Unveiling the relevance of academic research: A practice-based view. Information and Organization, (30) 3 1-15.
• Wiener, M. S., Saunders, C., Marabelli, M. (2020). Big-Data Business Models: A Critical Literature Review and Multi-Perspective Research Framework. Journal of Information Technology, (35) 1 66–91.
• Murungi, D. M., Wiener, M. S., Marabelli, M. (2019). Control and Emotions: Understanding the Dynamics of Controllee Behaviours in a Health Care Information Systems Project. Information Systems Journal, (29) 5 1058-1082. (Link)
• Marabelli, M., Newell, S. (2019). Absorptive Capacity and Enterprise Systems Implementation: The Role of Prior-Related Knowledge. DATA-BASE for Advances in Information Systems, (50) 2 111-131.
• Cram, W. A., Marabelli, M. (2018). Have Your Cake and Eat it Too? Simultaneously Pursuing the Knowledge Sharing Benefits of Agile and Traditional Development Approaches.. Information & Management, (55) 3 322-339.
• Marabelli, M., Galliers, R. D. (2017). A Reflection on Information Systems Strategizing: The Role of Power and Everyday Practices. Information Systems Journal. 27(3) 347-366. (Link)
• Marabelli, M., Hansen, S., Newell, S., Frigerio, C. (2017). The Light and Dark Side of the Black Box: Sensor-Based Technology in the Automotive Industry. Communication of the AIS, (40) 16 351-374.
• Marabelli, M., Newell, S., Gogan, J. L. (2016). Pilot-Testing a Pediatric Complex Care Coordination Service. Journal of Information Technology - Teaching Cases, (6) 1 45-55.
• D'Andreta, D., Marabelli, M., Newell, S., Scarbrough, H., Swan, J. (2016). "Dominant Cognitive Frames and the Innovative Power of Social Networks". Organization Studies, (37) 3 293-321.
• Newell, S., Marabelli, M. (2015). Strategic Opportunities (and Challenges) of Algorithmic Decision-making: A Call For Action on the Long-term Societal Effects of 'Datification'. Journal of Strategic Information Systems, (24) 1 3-14.
• Scarbrough, H., D'Andreta, D., Evans, S., Marabelli, M., Newell, S., Powell, J., Swan, J. (2014). Networked innovation in the health sector: comparative qualitative study of the role of Collaborations for Leadership in Applied Health Research and Care in translating research into practice. Health Service Delivery Research Journal, (2) 13
• Marabelli, M., Newell, S. M., Krantz, C., Swan, J. (2014). Knowledge Sharing and Healthcare Coordination: The Role of Creation and Use Brokers. Health Systems, (3) 3 185–198.
• Marabelli, M., Newell, S. M. (2014). Knowing, Power and Materiality: A Critical Review and Reconceptualization of Absorptive Capacity. International Journal of Management Reviews, (16) 4 479-499.
• Marabelli, M., Rajola, F., Frigerio, C., Newell, S. M. (2013). Managing Knowledge in Large-scale Virtual Projects: A Community-based Approach. International Journal of Managing Projects in Business, (6) 2 310-331. (Winner article: "Outstanding Paper of 2013" Award, IJMPiB).
• Marabelli, M., Newell, S. M., Zang, Y. (2013). Managing the Outsourcing of Information Security Processes: The "Cloud" Solution. International Journal of Parallel and Cloud Computing, (2) 1 24-31.
• Marabelli, M., Frigerio, C., Rajola, F. (2012). Ambidexterity in Service Organizations: Reference Models from the Banking Industry. Industry & Innovation. Vol. 19 no 2, pp. 109-126.
• Marabelli, M., Newell, S. M. (2012). Knowledge Risks In Organizational Networks: The Practice Perspective. Journal of Strategic Information Systems, (21) 1 18-30.
• Marabelli, M., Rajola, F. (2008). IT Capabilities and Organizational Change: Digging Deeper into the Banking Industry. Lecture Notes in Business Information Processes, Springer, Vol 4. pp. 123-141.

Books

• Newell, S., Morton, J., Marabelli, M., Galliers, R. D. (2020). Managing Digital Innovation: A Knowledge Perspective. 978-1-137-43429-6 296. London: MacMillan

Book Chapters

• Newell, S., Marabelli, M. (2017). Datification in Action: Diffusion and Consequences of Algorithmic Decision-Making In Galliers R. D. and Stein, M. K., (Eds.) The Routledge Companion to Management Information Systems. London and New York: Routledge
• Marabelli, M., Galliers, R. D. (2017). Information systems strategising: The role of ambidextrous capabilities in shaping power relations In Galliers R. D. and Stein, M. K., (Eds.) The Routledge Companion to Management Information Systems. London and New York: Routledge
• Marabelli, M., Newell, S. (2017). Innovation In Healthcare Settings: The Power Of Everyday Practices In Galliers R. D. and Stein, M. K., (Eds.) The Routledge Companion to Management Information Systems. London and New York: Routledge
• Newell, S., Marabelli, M. (2016). Knowledge Mobilization in Healthcare Networks: The Power of Everyday Practices In Mobilizing Knowledge in Healthcare: Challenges for Management and Organization, edited by Jacky Swan, Davide Nicolini, and Sue Newell, (Eds.) . Oxford University Press
• Newell, S. M., Marabelli, M. (2014). Knowledge Management In A. B. Tucker, (Eds.) Information Systems and Information Technology, Computer Science Handbook,. Chapman and Hall
• Chircu, A. M., Marabelli, M. (2013). Contributions (Business Processes) in Chapter 2 Organizational Strategy, Competitive Advantage, and Information Systems In R. Kelly Rainer, Brad Prince, and Casey G. Cegielski, (Eds.) Introduction to Information Systems: Supporting and Transforming Business. 5thHoboken, NJ: Wiley, 2014
• Marabelli, M., Chircu, A. M. (2013). Contributions (Enterprise Resource Planning), Chapter 10 Information Systems within the Organization In R. Kelly Rainer, Brad Prince, and Casey G. Cegielski, (Eds.) Introduction to Information Systems: Supporting and Transforming Business. 5thHoboken, NJ: Wiley, 2014
• Marabelli, M., Newell, S. M. (2010). The Post Implementation Phase of a Large-Scale Integrative IT Project In , (Eds.) Enterprise Information Systems and Implementing IT Infrastructures: Challenges and Issues. 180-194. IGI, Hershey, PA, USA
• Li, J., Litvinova, Y., Marabelli, M., Newell, S. (). Ethical Implications of AI Use in Practice for Decision-making In , (Eds.) Handbook on AI and Decision Making. Forthcoming.