Louis Gialloreto is a professor at McGill’s Desautels Faculty of Management, member of the EMBA faculty, and former Executive Director of the McGill Executive Institute. He is a consultant to several multinational corporations in the areas of advanced management practices, marketing strategy, customer service and competitive analysis. In addition to his academic role, he has over 20 years of corporate experience in industries such as airlines, financial services, retail and management consultancy. He is the recipient of the annual “Best Teacher Award (MBA)” and has been a winner of the McGill’s Graduate Management Distinguished Teaching Award numerous times. He received both an MBA and Masters in Law from McGill University.

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