Lina Song

I am an Assistant Professor of Operations and Technology at the University College London School of Management. My research interests broadly lie in providing operations management insight to public policy decision-making problems. Within it, I explore how the external market and regulatory environment interact with the organizations’ operational choices, efficiency, and quality, and how to design policy levers to improve the delivery of social goods and services. I focus on the healthcare delivery and financing system. I completed my Ph.D. at Harvard University Graduate School of Arts and Sciences, with a concentration in decision science and health policy, under the supervision of Professor Soroush Saghafian (Harvard Kennedy School, Harvard University). Before Harvard, I received an MA degree in Statistics from Yale University and a BS degree in Applied and Computational Mathematics from the California Institute of Technology (Caltech). I have also worked as a researcher at the Massachusetts General Hospital and the World Bank.

Research Interests

Healthcare operations, service operations, public sector operations research, econometrics, data analytics