Kai H Lim

Qualifications

• Ph.D. - Business Administration (Management Information Systems) (University of British Columbia)
• M.A. - Management Science/Management Information Systems (University of Nebraska, USA)
• B.S.(Honors) - Mathematics and Economics (University of Minnesota)

Biography

Kai H. Lim is Yeung Kin Man Chair Professor of Information Technology Innovation and Management and Director of Research and Ph.D. Program at the Information Systems Department, City University of Hong Kong. His research interests include e-Health, cross-cultural issues related to information systems management, IT-enable business strategy, e-commerce, social media, mobile commerce and human-computer interactions. He has served as a Senior Editor of MIS Quarterly (2011-2016; two terms) and on the editorial boards of ISR, MISQ, and JAIS. His research has appeared in MIS Quarterly, Information Systems Research, Journal of Management Information Systems, and Journal of the Association for Information Systems. Prior to joining CityU, he was on the faculty of Case Western Reserve University and the University of Hawaii. He has won numerous teaching and research awards, and is one of the top-ranking teachers teaching in the CityU’s EMBA program. He has conducted executive training in Beijing, Guangzhou, Shanghai, and Hong Kong. Kai is also an Honorary Professor of Fudan University, China. He is also an AIS Fellow.

Faculty Positions

7/2016 - Now
Department of Information Systems - City University of Hong Kong
Yeung Kin Man Endowed Chair Professor of Information Technology Innovation and Management

7/2015 - 6/2016 Department of Information Systems - City University of Hong Kong
Chair Professor of Information Technology Innovation and Management

9/2007 - 6/2015 Department of Information Systems - City University of Hong Kong
Professor

1/2010 - 6/2010 Department of Management Information Systems - National Sun Yat-sen University, Taiwan
Visiting Professor

9/2009 - 12/2009
Department of Management Science and Engineering - Tsinghua University
Visiting Professor

7/2000 - 8/2007 Information Systems - City University of Hong Kong Associate Professor

8/2004 - 12/2004
Department of Information Systems - National University of Singapore
Visiting Fellow

7/1998 - 7/2000 Management Information and Decision Systems Department - Case Western Reserve University Assistant Professor

1/1996 - 7/1998 Information Technology Management Department - University of Hawaii Assistant Professor

Research Areas

• Management of IT resources
• Cross-cultural issues in Information Systems management and implementation
• Human-computer interactions
• Adoption of electronic commerce
• Mobile Commerce
• e-Health

Awards

• College of Business Dean's Research Award City University of Hong Kong
• AIS Fellow Association for Information Systems
• Endowed Chair Professorship (Yeung Kin Man Endowed Chair Professor of Information Technology Innovation and Management) City University of Hong Kong
• College of Business Faculty Development Award (EMBA/MBA Teaching Excellence) City University of Hong Kong
• Honored Professor Fudan University
• College of Business Research Excellence Award City University of Hong Kong
• Honored Professor Wuhan University
• College of Business Junior Faculty Research Excellence Award City University of Hong Kong
• Teching Excellence Award 2002/03 City University of Hong Kong

Research Grants

PI: "A Configurational Model for Organizational Adoption of Technology", GRF - UGC, Amount: $346,205 (2020-2022), Prof. Kai H LIM, Prof. Ting-Peng Liang, Prof. Yongqiang Sun

PI: "The Platform Ecosystem Paradox: The Implications of App-Platform Integration Design", GRF - UGC, Amount: $476,924 (2018-2020), Prof. Kai H LIM, Prof. Peijian SONG, Prof. Cheng ZHANG

PI: "Imperfect Recommendations in Mobile Personalization: Tradeoffs among Taste, Need, and Location Matching", SRG - CityU, Amount: $100,000 (2016-2019), Prof. Kai H LIM, Prof. Shuk Ying HO

PI: "Humanizing Organizational Technology Adoption Decisions: An Integrative Model from the Upper Echelons and Symbolic Action Perspective", GRF - UGC, Amount: HKD646126 (2014-2017), Kai H LIM, Ting-Peng LIANG, Detmar STRAUB

PI: "The Effect of Institutional Power on User Resistance to Enterprise Systems: A Multi-Level Analysis", GRF - UGC, Amount: HKD389,557 (2012-2013), Prof. Kai H. LIM, Dr. Andrew Yulin FANG, Prof. Detmar STRUB

PI: "Beyond Service Quality: Understanding IT User Satisfaction from a Social Capital Perspective", RGC General Research Fund (GRF) - UGC, Amount: HKD660,300 (2010-2012), Prof. Kai H LIM, Dr. Andrew Yulin FANG, Prof. Detmar STRAUB

PI: "The Effects of Use of Knowledge Management Systems on Individual Employee's Innovative Behavior and Job Performance", Strategic Research Grant for unfunded GRF - City University of Kong Kong, Amount: HKD177,820 (2008-2011), Prof. Kai H LIM, Prof. Kwok LEUNG

PI: "IT-enabled Business Agility: A Multiple Paths Contingency Model", RGC General Research Fund (GRF) - UGC, Amount: HKD721,160 (2007-2010), Prof. Kai H LIM, Prof. Kwok-kee WEI, Prof. V SAMBAMURTHY

PI: "Knowledge Management Systems Diffusion in Chinese Enterprises", CityU Research Project (APR) - City University of Kong Kong, Amount: HKD120,000 (2006-2008), Prof. Kai H LIM, Prof. Kwok-kee WEI

PI: "Value System as an Online Customer Segmentation Tool: Increasing Satisfaction through Customizing Website Feat", RGC General Research Fund (GRF) - UGC, Amount: HKD498,820 (2004-2008), Prof. Kai H LIM, Prof. Matthew Kwok-on LEE,Prof. Choon Ling SIA, Prof. Kwok-kee WEI, Prof. Kwok LEUNG

PI: "Web Strategies to Promote Internet Shopping: A Cross-cultural Exploration", Strategic Research Grant for unfunded GRF - City University of Kong Kong, Amount: HKD179,750 (2003-2006), Prof. Kai H LIM, Prof. Matthew Kwok-on LEE,Prof. Choon Ling SIA, Prof. Kwok LEUNG, Prof. Izak BENBASAT

PI: "Building Trust in the Digital Economy: Perception Management on the Internet", RGC General Research Fund (GRF) - UGC, Amount: HKD330,500 (2001-2006), Prof. Kai H LIM, Prof. Matthew Kwok-on LEE,Prof. Choon Ling SIA, Prof. Izak BENBASAT

PI: "Building Consumer Trust with Website Designs: A Cross-cultural Exploration", Strategic Research Grant for unfunded GRF - City University of Kong Kong, Amount: HKD199,995 (2002-2005), Prof. Kai H LIM, Prof. Matthew Kwok-on LEE,Prof. Choon Ling SIA, Prof. Kwok LEUNG, Prof. Izak BENBASAT

PI: "Managing Risk Perception Associated with Internet Shopping", Strategic Research Grant (SRG) - City University of Kong Kong, Amount: HKD224,730 (2001-2004), Prof. Kai H LIM, Prof. Matthew Kwok-on LEE,Prof. Choon Ling SIA, Prof. Izak BENBASAT

Administrative Assignments

• 8/2011 - Now Department Research Committee and Ph.D. Program Chair and Director
• 9/2007 - Now Departmental Executive Committee Member
• 2007 - Now College of Business EMBA Program Management Team Member
• 2018 - 2020 University Research Committee member
• 2015 - 2020 University Senate member
• 7/2005 - 6/2015 University Cultural and Sports Committee Member
• 7/2011 - 6/2013 Campus Space and Accommodation Sub-Committee Member
• 9/2007 - 8/2009 Departmental Staffing Committee Member
• 9/2006 - 8/2007 Information Systems Research Seminar Organizer
• 2/2002 - 10/2005 BBA-IS Program Leader
• 2/2002 - 10/2005 Departmental Executive Committee Member

Professional Activities

• 9/2011 - 2/2014 The Open University of Hong Kong China (Hong Kong) External Course Examiner
• 9/2001 - 5/2005 Staffordshire University (SCOPE) China/Hong Kong Supervised student projects
• 9/2003 - 5/2004 The Open University of Hong Kong China/Hong Kong External Course Examiner

External Academic Activities

• 1/2011 - 12/2016 Management Information Systems Quarterly (MISQ) United States of America Senior Editor
• 2013 - 2014 International Conference on Information Systems United States of America Member, Program Committee
• 2011 International Conference on Information Systems (ICIS) United States of America Member, Program Committee
• 2007 - 2011 Information Systems Research (ISR) United States of America Associate Editor
• 2002 - 2011 The Journal of the Association for Information Systems (JAIS) USA Associate Editor
• 2004 - 2008 Executive Committee of Pacific Asia Conference on Information Systems (PACIS) - Member of Executive Committee
• 2005 Management Information Systems Quarterly (MISQ) USA Guest Associate Editor (Special Issue)
• 2005 Pacific Asia Conference on Information Systems (PACIS) - Member, Conference Committee
• 2004 International Conference on Information Systems (ICIS) USA Member, Program Committee
• 2001 - 2004 Management Information Systems Quarterly (MISQ) USA Associate Editor
• 2001 Information Systems Research (ISR) United States of America Guest Associate Editor

Publications

Journal Publications and Reviews

Huang, Yunhui; Lim, Kai H.; Lin, Zhijie; Han, Shunping / Large Online Product Catalog Space Indicates High Store Price: Understanding Customers' Overgeneralization and Illogical Inference. September 2019; In: Information Systems Research. Vol. 30, No. 3, pp. 963-979

LI, Huifang; FANG, Yulin; LIM, Kai Hin; Wang, Youwei / Platform-Based Function Repertoire, Reputation, and Sales Performance of E-Marketplace Sellers. March 2019; In: MIS Quarterly: Management Information Systems. Vol. 43, No. 1, pp. 207-236

Fang, Yulin; Lim, Kai H.; Qian, Ying; Feng, Bo / SYSTEM DYNAMICS MODELING FOR INFORMATION SYSTEMS RESEARCH: THEORY DEVELOPMENT AND PRACTICAL APPLICATION. December 2018; In: MIS Quarterly: Management Information Systems. Vol. 42, No. 4, pp. 1303-1329

Ho, Shuk Ying; Lim, Kai H. / NUDGING MOODS TO INDUCE UNPLANNED PURCHASES IN IMPERFECT MOBILE PERSONALIZATION CONTEXTS. September 2018; In: MIS Quarterly: Management Information Systems. Vol. 42, No. 3, pp. 757-778

Che, Tong; Peng, Zeyu; Lim, Kai Hin; Hua, Zhongsheng / Antecedents of consumers' intention to revisit an online group-buying website: A transaction cost perspective. July 2015; In: Information and Management. Vol. 52, No. 5, pp. 588-598

Lee, One-Ki (Daniel); Sambamurthy, Vallabh; Lim, Kai H.; Wei, Kwok Kee / How Does IT Ambidexterity Impact Organizational Agility?. June 2015; In: Information Systems Research. Vol. 26, No. 2, pp. 398 - 417

Fang, Yulin; Qureshi, Israr; Sun, Heshan; McCole, Patrick; Ramsey, Elaine; Lim, Kai H. / Trust, satisfaction, and online repurchase intention: The moderating role of perceived effectiveness of e-commerce institutional mechanisms. June 2014; In: MIS Quarterly: Management Information Systems. Vol. 38, No. 2, pp. 407-427

Leung, Kwok; Chen, Zhenjiao; Zhou, Fan; Lim, Kai / The role of relational orientation as measured by face and renqing in innovative behavior in China: An indigenous analysis. March 2014; In: Asia Pacific Journal of Management. Vol. 31, No. 1, pp. 105-126

Sun, Yongqiang; Lim, Kai H.; Peng, Jerry Zeyu / Solving the distinctiveness - Blindness debate: A unified model for understanding banner processing. February 2013; In: Journal of the Association of Information Systems. Vol. 14, No. 2, pp. 49-71

Qiu, Lingyun; Pang, Jun; Lim, Kai H. / Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence. December 2012; In: Decision Support Systems. Vol. 54, No. 1, pp. 631-643

Sun, Yongqiang; Fang, Yulin; Lim, Kai H.; Straub, Detmar / User satisfaction with information technology service delivery: A social capital perspective. December 2012; In: Information Systems Research. Vol. 23, No. 4, pp. 1195-1211

Kang, Sora; Lim, Kai H.; Kim, Min Soo; Yang, Hee-Dong / A multilevel analysis of the effect of group appropriation on collaborative technologies use and performance. March 2012; In: Information Systems Research. Vol. 23, No. 1, pp. 214-230

Lee, Matthew K.O.; Shi, Na; Cheung, Christy M.K.; Lim, Kai H.; Sia, Choon Ling / Consumer's decision to shop online: The moderating role of positive informational social influence. August 2011; In: Information and Management. Vol. 48, No. 6, pp. 185-191

Kankanhalli, Atreyi; Lee, One-Ki; Lim, Kai H. / Knowledge reuse through electronic repositories: A study in the context of customer service support. March 2011; In: Information and Management. Vol. 48, No. 2-3, pp. 106-113

Sun, Yongqiang; Lim, Kai H.; Jiang, Chunping; Peng, Jerry Zeyu; Chen, Xiaojian / Do males and females think in the same way? An empirical investigation on the gender differences in Web advertising evaluation. November 2010; In: Computers in Human Behavior. Vol. 26, No. 6, pp. 1614-1624

Dou, Wenyu; Lim, Kai H.; Su, Chenting; Zhou, Nan; Cui, Nan / Brand positioning strategy using search engine marketing. June 2010; In: MIS Quarterly: Management Information Systems. Vol. 34, No. SPEC. ISSUE 2, pp. 261-279

Sia, Choon Ling; Lim, Kai H.; Leung, Kwok; Lee, Matthew K. O.; Huang, Wayne Wei; Benbasat, Izak / Web strategies to promote internet shopping: Is cultural-customization needed?. September 2009; In: MIS Quarterly: Management Information Systems. Vol. 33, No. 3, pp. 491-512

Lee, One-Ki; Wang, Mo; Lim, Kai H.; Peng, Zeyu / Knowledge management systems diffusion in chinese enterprises: A multistage approach using the technology-organization-environment framework. January 2009; In: Journal of Global Information Management. Vol. 17, No. 1, pp. 70-84

Remus, W.E.; O'Connor, M.J.; LIM, K.H. / The Effect of Presentation Media and Animation on Learning a Complex Decision. 2007; In: International Journal of Instructional Media. Vol. 35, No. 3, pp. 38 - 46

Lee, One-Ki; Banerjee, Probir; Lim, Kai H.; Kumar, Kuldeep; Van Hillegersberg, Jos; Wei, Kwok Kee / Aligning it components to achieve agility in globally distributed system development. October 2006; In: Communications of the ACM. Vol. 49, No. 10, pp. 49-54

Lim, Kai H.; Sia, Choon Ling; Lee, Matthew K.O.; Benbasat, Izak / Do I trust you online, and if so, will I buy? An empirical study of two trust-building strategies. September 2006; In: Journal of Management Information Systems. Vol. 23, No. 2, pp. 233-266

Lee, Matthew K.O.; Cheung, Christy M.K.; Lim, Kai H.; Sia, Choon Ling / Understanding customer knowledge sharing in web-based discussion boards: An exploratory study. 2006; In: Internet Research. Vol. 16, No. 3, pp. 289-303

O'Connor, Marcus; Remus, William; Lim, Kai / Improving judgmental forecasts with judgmental bootstrapping and task feedback support. October 2005; In: Journal of Behavioral Decision Making. Vol. 18, No. 4, pp. 247-260

Lim, Kai H.; O'Connor, Marcus J.; Remus, William E. / The impact of presentation media on decision making: Does multimedia improve the effectiveness of feedback?. January 2005; In: Information and Management. Vol. 42, No. 2, pp. 305-316

Lee, One-Ki Daniel; Lim, Kai H.; Wong, Wing Man / Why employees do non-work-related computing: An exploratory investigation through multiple theoretical perspectives. 2005; In: Proceedings of the Annual Hawaii International Conference on System Sciences.

Lim, Kai H.; Leung, Kwok; Sia, Choon Ling; Lee Matthew, K. O. / Is eCommerce boundary-less? Effects of individualism-collectivism and uncertainty avoidance on Internet shopping. November 2004; In: Journal of International Business Studies. Vol. 35, No. 6, pp. 545-559

Lim, Kai H.; Benbasat, Izak / The influence of multimedia on improving the comprehension of organizational information. June 2002; In: Journal of Management Information Systems. Vol. 19, No. 1, pp. 99-127

Lim, Kai H.; Benbasat, Izak; Ward, Lawrence M. / The Role of Multimedia in Changing First Impression Bias. June 2000; In: Information Systems Research. Vol. 11, No. 2, pp. 115-136

Lim, Kai H.; Benbasat, Izak / The effect of multimedia on perceived equivocality and perceived usefulness of information systems. 2000; In: MIS Quarterly: Management Information Systems. Vol. 24, No. 3, pp. 449-466

Lim, Kai H.; Ward, Lawrence M.; Benbasat, Izak / An Empirical Study of Computer System Learning: Comparison of Co-Discovery and Self-Discovery Methods. September 1997; In: Information Systems Research. Vol. 8, No. 3, pp. 254-272

Lim, Kai H.; Swenseth, Scott R. / An iterative procedure for reducing problem size in large scale AHP problems. May 1993; In: European Journal of Operational Research. Vol. 67, No. 1, pp. 64-74

O'Brien, A. M.; Lichty, R. W.; Lim, K. H. / An analysis of labor productivity effects on regional growth. 1988; In: Regional Science Perspectives. Vol. 18, No. 1, pp. 43-57

Chapters, Conference Papers, Creative and Literary Works

Zou, Haiyun Melody; Fang, Yulin; Sun, Heshan; Lim, Kai H. / From usage to contribution: a synthesized typology of technology extra-role behavior. December 2018; ICIS 2018 Proceedings .

YIN, Chunxiao; MIRKOVSKI, Kristijan; Liu, Libo Ivy; LIM, Kai H.; VON BRIEL, Frederik / An empirical investigation on the impact of crowd participation on the degree of project success: The perspective of crowd capital. January 2017; Proceedings of the 50th Hawaii International Conference on System Sciences. pp. 14-23

Deng, Honglin; Wang, Weiquan; Lim, Kai / Reducing user avoidance of sponsored search results: The effects of social influence cues. December 2016; 2016 International Conference on Information Systems, ICIS 2016.

CHE, T.; ZHENG, X.; PENG, Z.; LIM, Kai Hin; HUA, Z. / Consumer’s Revisit Behavior in Online Group-Buying: A Shopping Value Perspective. July 2015; Proceedings of the Nineteenth Pacific Asia Conference on Information Systems (PACIS2015).

Che, Tong; Zheng, Xiabing; Peng, Zeyu; Lim, Kai Hin; Hua, Zhongsheng / Consumer's revisit behavior in online group buying: A shopping value perspective. July 2015; Pacific Asia Conference on Information Systems, PACIS 2015 - Proceedings.

Sun, Yongqiang; Peng, Zeyu; Lim, Kai H.; Wang, Winnie Mo / Norm of reciprocity, reciprocal benefits, and reciprocal relationships: A revisit of the role of reciprocity in knowledge sharing. 2014; 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014.

Yin, Chunxiao; Lim, Kai H.; Sun, Yongqiang; Zhao, Dingtao / A technology-individual contingency perspective of mobile technostress: The moderating role of personality. 2012; 18th Americas Conference on Information Systems 2012, AMCIS 2012. Vol. 4

Dimoka, Angelika; Benbasat, Izak; Lim, Kai; Straub, Detmar; Walden, Eric / NeuroIS: Challenges and solutions. 2010; ICIS 2010 Proceedings - Thirty First International Conference on Information Systems.

Jiang, Chunping; Lim, Kai H.; Sun, Yongqiang; Peng, Zeyu / Does content relevance lead to positive attitude toward websites? exploring the role of flow and goal specificity. 2009; 15th Americas Conference on Information Systems 2009, AMCIS 2009. Vol. 10, pp. 6451-6460

Jiang, Chunping; Lim, Kai H.; Sun, Yongqiang / Exploring effective advertising strategies: The roles of formats, content relevance and shopping tasks on ad recognition. 2009; ICIS 2009 Proceedings - Thirtieth International Conference on Information Systems.

Lee, One-Ki; Lim, Kai Hin; Sambamurthy, Vallabh; Wei, Kwok Kee / Information technology exploitation and exploration in a fast growing economy. 2008; PACIS 2008 - 12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region.

Sun, Yongqiang; Lim, Kai H.; Peng, Jerry Zeyu; Jiang, Chunping; Chen, Xiaojian / Why and when will banner blindness occur? an analysis based on the dual processing theory. 2008; 14th Americas Conference on Information Systems, AMCIS 2008. Vol. 4, pp. 2326-2334

Lee, One-Ki(Daniel); Sambamurthy, Vallabh; Lim, Kai H.; Wei, Kwok Kee / IT-ENABLED ORGANIZATIONAL AGILITY AND FIRMS’ SUSTAINABLE COMPETITIVE ADVANTAGE. December 2007; ICIS 2007 Proceedings: Twenty Eighth International Conference on Information Systems.

Wang, Mo Winnie; Lee, One-Ki; Lim, Kai H. / Knowledge management systems diffusion in chinese enterprises: A multi-stage approach with the technology-organization-environment framework. 2007; PACIS 2007 - 11th Pacific Asia Conference on Information Systems: Managing Diversity in Digital Enterprises.

Lee, Matthew K. O.; Cheung, Christy M. K.; Sia, Choon Ling; Lim, Kai H. / How positive informational social influence affects consumers' decision of Internet shopping?. 2006; Proceedings of the Annual Hawaii International Conference on System Sciences. Vol. 6, pp. 115a

Lee, One-Ki; Lim, Kai H.; Wei, Kwok Kee / IT-enabled dynamic capability creation: A perspective on exploitative vs. explorative IT utilization. 2006; PACIS 2006 - 10th Pacific Asia Conference on Information Systems: ICT and Innovation Economy. pp. 726-740

Wong, Wing Man Sharon; Lee, One-Ki Daniel; Lim, Kai H. / Managing non-work related computing within an organization: The effects of two disciplinary approaches on employees' commitment to change. 2005; 9th Pacific Asia Conference on Information Systems: I.T. and Value Creation, PACIS 2005. pp. 441-454

Lee, One-Ki Daniel; Lim, Kai H. / Redefining organizational information technology-based capabilities with an integrative framework for multiple levels of analysis. 2005; 9th Pacific Asia Conference on Information Systems: I.T. and Value Creation, PACIS 2005. pp. 1132-1145

Shek, S. P W; Sia, Choon-Ling; Lim, K. H. / A preliminary assessment of different trust formation models: The effect of third party endorsements on online shopping. 2003; Proceedings of the 36th Annual Hawaii International Conference on System Sciences, HICSS 2003.