John D. Wells

Education

PhD Management Information Systems, Texas A&M University, 1999 MS Management Information Systems, Texas A&M University, 1994 BBA Management, University of Oklahoma, 1988

Academic Appointments

Professor of Information and Operations Management, University of Massachusetts Amherst, 9/2012-Present Associate Professor of Information and Operations Management, University of Massachusetts Amherst, 9/2010-9/2012 Associate Professor of Information Systems, Washington State University, 9/2006-9/2010 Assistant Professor of Information Systems, Washington State University, 9/2000-9/2006 Assistant Professor of Information Systems, Oregon State University, 9/1999-9/2000

Research Interests

• B2C Electronic Commerce
• Electronic Commerce Strategy
• IT Innovation and Adoption
• Online Consumer Impulsiveness
• Website Design

Teaching Interests

Undergraduate

• Electronic Commerce
• Introduction to Information Systems
• Systems Analysis and Design
• IT-Enabled Operations

Masters

• Strategic Information Management
• Electronic Commerce Strategy

PhD

• Special Topics and Readings in Information Systems
• Research Methods in Information Systems

Professional Background

Professional Experience

Systems Analyst, 1/1995-8/1995, Oklahoma State Senate, Oklahoma City, OK Systems Engineer, 1988-1994, Electronic Data Systems (Health Care and Financial Services), Plano, TX Recent Honors & Awards College Outstanding Research Award, Isenberg School of Management, University of Massachusetts Amherst, 2010-2011 Dean's Excellence Fellow, College of Business, Washington State University, 2007-2009 MBA Professor of the Year, College of Business, Washington State University, 2005-2006 Selected Publications Campbell, D., Wells, J.D., and Valacich, J.S., "Breaking the Ice in B2C Relationships: Understanding Pre-Adoption eCommerce Attraction," Information Systems Research, 2013, 24(2), pp. 219-238.

Wells, J.D., Valacich, J.S., and Hess, T.J. "What Signal are you Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions," MIS Quarterly, 2011, 35(2), pp. 373-396.

Wells, J.D., Parboteeah, D., and Valacich, J.S., "Online Impulse Buying: Understanding the Interplay Between Consumer Impulsiveness and Website Quality," Journal of the Association for Information Systems, 2011, 12(1), pp. 32-56

Wells, J.D., Campbell, D., Valacich, J.S., and Featherman, M., "The Effect of Perceived Novelty on the Adoption of Information Technology (IT) Innovations: A Risk/Reward Perspective," Decision Sciences, 2010, 41(4), pp. 813-843.