Jamie Steven

Chief Operating Officer, Ookla at UW Professional & Continuing Education

Schools

  • UW Professional & Continuing Education

Expertise

Links

Biography

UW Professional & Continuing Education

Jamie Steven has more than 18 years of marketing, product and operational leadership experience that includes work at startups and enterprises including Ookla, Moz, Rhapsody, DocuSign, BestBuy and Microsoft. Prior to working at Ookla, a company focused on broadband testing and Web-based network diagnostic applications, Steven served as chief marketing officer at Moz. Steven is also a JavaScript/Node.js developer and a contributor to several open source projects. He is a frequent speaker at marketing conferences and serves on the Washington Technology Industry Association's marketing community leadership committee. Steven is passionate about using technology and data to make decisions, inform strategy and improve operations. He has an MBA with honors from the University of Washington.

Experience

EVP Operations

  • Company Name Ookla
  • Dates EmployedMar 2015 – Present
  • Employment Duration4 yrs 3 mos
  • LocationSeattle, WA

I serve as the "COO" of Ookla, the definitive source for global internet metrics and the creators of Speedtest. We provide technology and data to 80% of the world's ISPs and mobile carriers, and develop apps used by hundreds of millions of people globally. We're driven by our goal to make the internet faster and more accessible for everyone.

Lead Instructor

  • Company Name University of Washington
  • Dates EmployedJan 2012 – Present
  • Employment Duration7 yrs 5 mos
  • LocationSeattle, WA
  • Lead instructor for the University of Washington Digital Marketing certificate program.

Partner/Cofounder

  • Company Name Current Labs
  • Dates EmployedAug 2014 – Present
  • Employment Duration4 yrs 10 mos
  • LocationSeattle, WA
  • We develop remarkable products and help companies with marketing, product and operational strategy.

Chief Marketing Officer

  • Company Name Ookla
  • Dates EmployedMar 2013 – Jul 2014
  • Employment Duration1 yr 5 mos
  • LocationGreater Seattle Area
  • Ookla is the definitive source for global internet metrics and creators of Speedtest.net. At Ookla, I was responsible for revenue growth, marketing and product strategy.

Chief Marketing Officer

  • Company Name Moz
  • Dates EmployedAug 2012 – Mar 2013
  • Employment Duration8 mos
  • LocationSeattle, WA
  • Promoted from VP Marketing to lead expanded team and devise long-term brand and product strategy as part of $18m Series-B investment from the Foundry Group.

VP Marketing

  • Company Name SEOmoz
  • Dates EmployedJul 2010 – Aug 2012
  • Employment Duration2 yrs 2 mos
  • LocationSeattle, WA
  • Recruited to develop and lead an industry-recognized marketing practice at Moz (formerly SEOmoz), including ownership of P&L, go-to-market strategy, and customer acquisition and retention.

Director of Online Marketing

  • Company Name Rhapsody International
  • Dates EmployedJul 2007 – Jul 2010
  • Employment Duration3 yrs 1 mo
  • Managed acquisition marketing, subscriber retention, product marketing, front-end operations and identifying and managing new market opportunities.

DocuSign, Inc. Senior Manager Company NameDocuSign, Inc. Dates EmployedApr 2006 – Jun 2007 Employment Duration1 yr 3 mos Managed customer acquisition and retention efforts, subscription service product marketing, customer relationship management and business operations functions.

Marketing and Operations Manager

  • Company NameSpeakeasy, Inc.
  • Dates EmployedNov 2002 – Apr 2006
  • Employment Duration3 yrs 6 mos
  • Oversaw online acquisition marketing, customer retention, lifecycle marketing communications, sales operations and customer relationship management.

E-commerce Lead

  • Company Name Best Buy Co., Inc.
  • Dates EmployedMar 2000 – Aug 2002
  • Employment Duration2 yrs 6 mos
  • Led e-commerce, digital operations and online marketing for of the Magnolia Audio Video retail brand.

Engineering / Program Management

  • Company Name Microsoft Corporation
  • Dates EmployedJun 1996 – Mar 2000
  • Employment Duration3 yrs 10 mos
  • Engineering and Program Management roles in Microsoft Research, the Internet Services Business Unit, and MSN.

Education

University of Washington, Michael G. Foster School of Business Degree NameMBA Field Of StudyBusiness strategy, marketing, operations, financial analysis Dates attended or expected graduation 2007 – 2009

Activities and Societies: Beta Gamma Sigma Honors.

Read about executive education

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