George Ball
Assistant ProfessorArcelorMittal Supply Chain Faculty Fellow at Kelley School of Business
Biography
Kelley School of Business
Areas of Expertise
Causes and Effects of Product Recalls, Lean Manufacturing, Quality Management
Academic Degrees
- Ph.D., University of Minnesota, 2015
- MBA, University of Minnesota, 2003
- BS, United States Naval Academy, 1994
Professional Experience
- Assistant Professor, Indiana University, Kelley School of Business, 2015 – Present
- Director of Manufacturing, AGA Medical Corporation, 2005-2010
- Manufacturing Manager, Guidant Corporation, 1999-2005
- US Naval Officer, 1994-1999
Awards, Honors & Certificates
- Trustee Teaching Award, Kelley School of Business, 2018
- Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2017
- Trustee Teaching Award Nominee, Kelley School of Business, 2017
- Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2016
- Trustee Teaching Award Nominee, Kelley School of Business, 2016
- Kristy Cua Doctoral Student Excellence Award and Fellowship, 2014
- Carlson School Doctoral Dissertation Fellowship, 2013
- Roger and Marlene Schroeder Doctoral Research Grant, 2013
- Carlson School of Management Teaching Excellence Award, 2013
Selected Publications
- Ball, G., Shah, R., Wowak, K. (2018), "Product Competition, Managerial Discretion and Manufacturing Recalls in the U.S. Pharmaceutical Industry," Journal of Operations Management, 58-59(March 2018): 59-72. View Full Text
- Ball, G., Shah, R., Donohue, K. (2018), "The Decision to Recall: A Behavioral Investigation in the Medical Device Industry," Journal of Operations Management. View Full Text
- Ball, G., Siemsen, E., & Shah, R. (2017), "Do Plant Inspections Predict Future Quality? The Role of Investigator Experience," Manufacturing & Service Operations Management, 19(4): 534-550. View Full Text
- Shah, R., Ball, G., & Netessine, S. (2017), "Plant Operations and Product Recalls in the Automotive Industry: An Empirical Investigation," Management Science, 63(8): 2439-2459. View Full Text
Videos
Overtime and adding options led to auto recalls costing $167 million
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