George Ball

Areas of Expertise

Causes and Effects of Product Recalls, Lean Manufacturing, Quality Management

Academic Degrees

• Ph.D., University of Minnesota, 2015
• MBA, University of Minnesota, 2003
• BS, United States Naval Academy, 1994

Professional Experience

• Assistant Professor, Indiana University, Kelley School of Business, 2015 – Present
• Director of Manufacturing, AGA Medical Corporation, 2005-2010
• Manufacturing Manager, Guidant Corporation, 1999-2005
• US Naval Officer, 1994-1999

Awards, Honors & Certificates

• Trustee Teaching Award, Kelley School of Business, 2018
• Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2017
• Trustee Teaching Award Nominee, Kelley School of Business, 2017
• Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2016
• Trustee Teaching Award Nominee, Kelley School of Business, 2016
• Kristy Cua Doctoral Student Excellence Award and Fellowship, 2014
• Carlson School Doctoral Dissertation Fellowship, 2013
• Roger and Marlene Schroeder Doctoral Research Grant, 2013
• Carlson School of Management Teaching Excellence Award, 2013

Selected Publications

• Ball, G., Shah, R., Wowak, K. (2018), "Product Competition, Managerial Discretion and Manufacturing Recalls in the U.S. Pharmaceutical Industry," Journal of Operations Management, 58-59(March 2018): 59-72. View Full Text
• Ball, G., Shah, R., Donohue, K. (2018), "The Decision to Recall: A Behavioral Investigation in the Medical Device Industry," Journal of Operations Management. View Full Text
• Ball, G., Siemsen, E., & Shah, R. (2017), "Do Plant Inspections Predict Future Quality? The Role of Investigator Experience," Manufacturing & Service Operations Management, 19(4): 534-550. View Full Text
• Shah, R., Ball, G., & Netessine, S. (2017), "Plant Operations and Product Recalls in the Automotive Industry: An Empirical Investigation," Management Science, 63(8): 2439-2459. View Full Text