Fei Gao
Assistant Professor at Kelley School of Business
Schools
- Kelley School of Business
Links
Biography
Kelley School of Business
Areas of Expertise
Omnichannel Operations Management, Marketing-Operations Interface, Innovative Product Development
Academic Degrees
- PhD, University of Pennsylvania, 2017
- MS, Tsinghua University, 2012
- BS, Tsinghua University, 2010
Awards, Honors & Certificates
- Wharton Doctoral Student Fellowship, 2012-2017
- Baker Retail Center Research Grant, 2015-2016
- Finalist, MSOM Student Paper Competition, 2015
- Paul R. Kleindorfer Scholar award, Wharton OID Department, 2015
Selected Publications
- Gao, F., & Su, X. (2018), "Omnichannel Service Operations with Online and Offline Self-Order Technologies," Management Science, forthcoming. View Full Text
- Gao, F., & Su, X. (2017), "Omnichannel retail operations with buy-online-and-pick-up-in-store," Management Science, 63(8): 2478-2492. View Full Text
- Gao, F., & Su, X. (2017), "Online and offline information for omnichannel retailing," Manufacturing & Service Operations Management, 19(1): 84-98. View Full Text
- Gao, F., & Chen, J. (2015), "The role of discount vouchers in market with customer valuation uncertainty," Production and Operations Management, 24(4): 665-679. View Full Text
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