Eric Johnson

Research Interests/Areas of Expertise

Operations management in healthcare, meaningful use of electronic healthcare records systems, IT security, information and data risk, supply chain challenges in industries with short product life-cycles (computers, toys, apparel)

Subject Areas

Health Care, Operations Management & Quantitative Methods

As a leader, teacher, and researcher, Dean M. Eric Johnson brings an infectious enthusiasm to everything he does at Owen, with impressive results.

Awards & Accomplishments

Dean Johnson was one of the youngest professors to receive tenure in Owen’s history, winning the Dean’s Teaching Excellence Award twice. He has earned grants from the National Science Foundation, Department of Homeland Security, and the National Institute of Standards and Technology.

Consulting

Dean Johnson has consulted with global companies such as Nokia, Hewlett-Packard, Oracle, Nike and Accenture.

Leadership

In addition to his responsibility as Dean of Owen, Eric currently serves as Department Editor for the journal Production and Operations Management (POMS) and has served on numerous editorial boards, including Electronic Markets, Interfaces, International Journal of Logistics Management, Management Science, and Operations Research. He is currently serving on the boards of INFORMS (Vice President of Publications), Bitsight Inc. (Advisory), Core Security Inc. (Advisory), Crossroads Academy, Dartmouth Regional Technology Center, and previously served on boards at Evant Inc. (sold to Manhattan Associate) and POMS.

Publications

Dean Johnson has published work in research and scholarly journals such as Harvard Business Review, Health Services Research, Management Science, Production and Operations Management, and Journal of the American Medical Informatics Association, which selected his paper “Medication Administration Quality and Health Information Technology: A National Study of U.S. Hospitals,” for the 2012 Editor’s Choice Award. His writing and expert commentary have been featured in global media outlets that include the Wall Street Journal, USA Today, Associated Press, New York Times, and Bloomberg News.

## Research Interests

Dean Johnson’s teaching and research focus on the impact of information technology on the extended enterprise. He studies how information technology improves process execution, but also how security failures create friction throughout the extended enterprise. He is currently focused on the role of information technology to improve healthcare quality and reduce cost. Dean Johnson has authored patents on interface design and testified before the U.S. Congress on information security.

Education

• PhD, Industrial Engineering and Engineering Management, Stanford University, 1991
• MS, Industrial Engineering and Operations Research, The Pennsylvania State University, 1987
• BS, Industrial Engineering and Economics with Honors, The Pennsylvania State University, 1986