Emily Hoole

Experience

Emily’s work at CCL with clients, faculty and researchers spans many industries and regions. Her industry experience includes work in high tech, automotive, pharmaceuticals, manufacturing, finance, retail, energy, government, food and beverage, education, nonprofit, and bio tech with clients located in North America, Europe, the Middle East, Africa and Asia. She combines evaluating thinking with organizational learning in her work with faculty and clients to improve the effectiveness of organizational interventions.

Prior to CCL Emily was the Director of Evaluation at The Rapides Foundation, a healthcare foundation, managing multiple, large, multi-year evaluation projects focused on healthcare, education and economic development. Emily also served as the CEO of a non-profit organization and worked in the media and healthcare fields.

Current Role

Emily has just joined the Middle East team as Client Solutions Director, focused on designing and delivering exceptional client interventions. Previously Emily was Group Director of Global Research at the Center for Creative Leadership. In this role, she led CCL in setting the strategy for global research and evaluation to both align with and anticipate clients’ needs regarding leadership and leadership development to address critical challenges and issues; identifying priorities for CCL’s portfolio and aligning resources and projects to accomplish those priorities; and ensuring that results of CCL’s research and evaluation are disseminated widely to inform leaders and organizations around the world. Emily serves as a researcher, consultant, speaker, author, and program designer.

Areas of Expertise

Evaluation, Organizational Learning and Effectiveness, Assessment, Organizational Leadership, Culture Change, Competency Models

Educational Background

Ph.D. in Assessment and Measurement from James Madison University; M.P.A. in Public Administration from James Madison University; B.S. in Political Science from James Madison University

Professional Affiliations

Emily has published numerous articles related to evaluation and organizational learning, including co-authoring a chapter on evaluation methods in the Oxford Handbook of Leadership and Organizations, a chapter on evaluating leadership development in ASTD’s Handbook of Measuring and Evaluating Training, co-author of a chapter on evaluation as part of a learning culture in AEA’s New Directions in Evaluation, and co-author of an article on the value of leadership development in EFMD’s Global Focus. Emily has served as a reviewer for journals such as Leadership Quarterly, the Journal of Business and Psychology, and the Journal of Leadership Education. Emily is a member of the American Educational Research Association (AERA), American Evaluation Association (AEA), and the Academy of Management (AoM).

Select CCL Publications

• The Center for Creative Leadership Handbook for Coaching in Organizations
• Driving Performance: How Leadership Development Powers Sustained Success
• Developing Leaders in the Public Sector of the Kingdom: data and Perspectives from the Center for Creative Leadership
• Barclaycard Delivering Results: Connecting Strategy & Leader Development
• Tracking Your Development Guidebook

Curriculum Vitae

Emily’s work at CCL with clients, faculty and researchers spans many industries and regions. Her industry experience includes work in high tech, automotive, pharmaceuticals, manufacturing, finance, retail, energy, government, food and beverage, education, nonprofit, and bio tech with clients located in North America, Europe, Africa and Asia. She combines evaluating thinking with organizational learning in her work with faculty and clients to improve the effectiveness of organizational interventions.

Emily has just joined the Middle East team as Client Solutions Director, focused on designing and delivering exceptional client interventions. Previously Emily was Group Director of Global Research at the Center for Creative Leadership. In this role, she led CCL in setting the strategy for global research and evaluation to both align with and anticipate clients’ needs regarding leadership and leadership development to address critical challenges and issues; identifying priorities for CCL’s portfolio and aligning resources and projects to accomplish those priorities; and ensuring that results of CCL’s research and evaluation are disseminated widely to inform leaders and organizations around the world. Emily also serves as a researcher, consultant, speaker, author, and program designer.

See Emily’s Curriculum Vitae

Select External Publications

• Green Lights and Stop Signs: The Road to Gender Parity in Retail and Consumer Goods
• Evaluation Methods
• Developing Leadership: India at the Crossroads
• Evaluating Leadership Development
• Leadership Development: Is it Worth the Money?

Honors, Awards, Grants

• Grant from Society for Human Resource Professionals (SHRM) Foundation. Creating and Sustaining Virtual Teamwork Effectiveness: An Examination of Leveraging Polarities.
• Grant from Robert Wood Johnson Foundation for evaluation of Using the Six Sigma process in a public health clinic system in Guilford County, N.C., to improve health outcomes.
• Ad hoc reviewer for the American Journal of Evaluation, the Journal of Business and Psychology, the Journal of Leadership Education and the Leadership Quarterly.

Current Projects

• Virtual Teams Polarity Study
• Digital and Micro-Learning at CCL
• Assessment of Team Needs