Register

Biography

Haslam College of Business
Director, Leadership Development and Culture Alignment, Gridsmart Technologies, inc.

As faculty for Business Analytics Fundamentals for Black Belts, Ed Miles brings his extensive experience working with senior executives in manufacturing and service organizations to improve organizational effectiveness and performance.

Miles has over twenty years of experience helping leaders design and implement performance improvement initiatives including strategic alignment, productivity improvement, cost reduction and customer service improvement. He has led performance improvement projects with service and manufacturing organizations, such as Baxter Healthcare Corpora­tion, Bostik, Inc., Miles Kimball Company, Experimental Aircraft Association, Amtrak, Sears, Owens-Corning, MCI, Jefferson-Smurfit, Dow Chemical, Reynolds Aluminum, Pepsi, and Cargill. Miles also has experience working with multi-national clients in Thailand, China, Argentina, Mexico, Canada, and several European countries. Miles brings both presenting and teaching experience via briefings and workshops, leading lectures on topics such as strategic man­agement, process redesign and innova­tion, fundamental team concepts, change management, leadership, statistical data analysis, and process management. In addition to his faculty responsibilities, Miles serves as the president of Miles & Associates, a management consulting firm focused on improving business performance.

Miles holds a BS degree in statistics from the University of South Carolina and is a graduate of the UNC Kenan-Flagler Business School Executive Development Institute. He is a certified Six Sigma Master Black Belt, program leader for Critical Thinking Skills, Myers-Briggs Type Indicator (MBTI) and Kepner-Tregoe’s Analytical Troubleshooting.

Read about executive education

Other experts

Biography John Horton joined New York University Stern School of Business in September 2013 as an Assistant Professor of Information, Operations and Management Sciences. Professor Horton's research focuses on the intersection of labor economics, market design and information systems. He is parti...
John McKinney is an Adjunct Assistant Professor of Marketing who teaches Marketing Strategy. In addition to teaching, he is a partner at UpwardTrend, Inc., a firm that helps clients manage growth issues in turn-around situations, start-ups or new product introductions as well as managing product ...
Sharon Hayward is a project manager in the Office of Information Technology at the University of Notre Dame. She previously served with the Perrigo Company as an IT project manager. Education Masters of Science in Management, Cornerstone University Bachelor of Science in Education, Indiana Unive...