Donna Champion

Background

Dr Champion joined Cranfield School of Management in 2016 as Reader in Information Systems and she is also Director of the Cranfield IT and Digital Leadership Programme. Her research focuses on the challenges of designing and managing large complex systems and she has developed tools to support the integration of new technologies into critical infrastructures. She is now applying this experience to the challenge of delivering products and services across digital ecosystems. Donna works with a number of social enterprises to support service quality and is currently exploring the challenges of scaling up collective enterprise. She is particularly interested in how sociotechnical collectives operate across planetary-scale networks in an imperfect world.

Previously Dr Champion was a Reader at Loughborough University. She joined there after completing her PhD in Information Systems Design as a lecturer in 2001 and held a number of leadership positions including Director of MBA Programmes where she was responsible for the strategic development and academic quality of all Loughborough University MBA programmes. 

Donna is widely published with articles in the Journal of Information Technology, Information Systems Journal, the International Journal of Production Economics and Journal of the Operational Research Society.

Clients

E.ON

Jaguar Land Rover

Protean Electric

Yorkshire Water

Trent Water

British Association of Chemical Specialties

Motor Industry Research Association (MIRA)

Publications

• Articles in journals
• Conference papers

Articles In Journals

• Cibangu S, Hepworth M & Champion D (2017) Mobile phones for development: an information case study of mobile phone kiosk vendors in the Congo, Aslib Journal of Information Management, 69 (3) 294-315.
• Cibangu SK, Hepworth M & Champion D (2017) The impact of mobile phone uses in the developing world: giving voice to the rural poor in the Congo, International Journal of Information Communication Technologies and Human Development, 9 (2) 20-48.
• Champion D (2016) Navigating complex systems design with the PEArL framework, International Journal of Information Technologies and Systems Approach, 9 (1) 19-31.
• Glover JL, Champion D, Daniels KJ & Boocock G (2016) Using capital theory to explore problem-solving and innovation in small firms, Journal of Small Business and Enterprise Development, 23 (1) 25-43.
• Glover Jl, Champion D, Daniels KJ & Dainty AJD (2014) An institutional theory perspective on sustainability practices across the dairy supply chain, International Journal of Production Economics, 152 102-111.
• Taylor-West P, Saker J, Champion D & (2013) Segmenting for complexity: persuading people to buy what they don''t understand, Journal of Strategic Marketing, 21 (4) 332-346.
• Taylor-West P, Champion D & Saker J (2012) The benefits of using reduced item variable scales in marketing segmentation, Journal of Marketing Communications, 20 (6) 438-446.
• Champion D & Stowell FA (2010) "PEArL: a systems approach to demonstrating authenticity in information systems design, Journal of Information Technology, 16 (1) 3-12.
• Doherty NF, Champion D & Wang L (2010) An holistic approach to understanding the changing nature of organizational structure, Information Technology and People, 23 (2) 116-135.
• Champion D & Wilson JM (2010) The impact of contingency factors on validation of problem structuring methods, Journal of the Operational Research Society, 61 (9) 1420-1431.
• Champion D (2007) Managing action research: the PEArL framework, Systemic Practice and Action Research, 20 (6) 455-465.
• Champion D, Stowell, FA & O''Callaghan A (2005) Client-led information system creation (CLIC): navigating the gap, Information Systems Journal, 15 (3) 213-231.
• Champion D & Stowell FA (2003) Validating action research studies: PEArL, Systemic Practice and Action Research, 16 (1) 21-36.
• Champion D & Stowell FA (2002) Navigating the gap between action and a serving information system, Information Systems Frontiers, 4 (3) 273-284.

Conference Papers

• Taylor-West P, Saker J & Champion D (2016) Marketing to Jedi Knights may be just as reliable as current market segmentation methods. In: Academy of Marketing Conference 2016 (Newcastle), Newcastle, 4-7 July 2016.