Cynthia Hou

Cynthia Hou has been engaged in research on facilities management in both the private and public sectors. Her research focuses include post-occupancy evaluation, workplace management, strategic facilities management, and heritage adaptive reuse and revitalisation. Recently, she has leveraged smart technologies in her research by investigating smart hotels, smart heritage facilities management, and virtual reality (VR) technologies applications in built environment education. She seeks to investigate efficient and sustainable built environment management strategies from a facilities management perspective. She is also keen on adopting digitalisation approaches in her research, with an aim to delineating the dynamics among people, facilities and space in the built environment and exploring data-driven solutions for facilities management problems in society.

Cynthia is a member of the Royal Institution of Chartered Surveyors and the programme leader for the Master Programme in Facilities Management, the Hong Kong Polytechnic University.

Education

• Doctor of Philosophy (PhD) The University of Hong Kong
• Online Short Course Certificate MIT School of Architecture and Planning (2020 — 2020)

Companies

• Assistant Professor in the Department of Building Environment and Energy Engineering The Hong Kong Polytechnic University (2021)
• Assistant Professor in the Department of Management in the Built Environment Technische Universiteit Delft (2020 — 2021)
• Lecturer The Chinese University of Hong Kong (2015 — 2020)
• Teaching Assistant The University of Hong Kong, Department of Real Estate and Construction (2012 — 2015)
• Academic Tutor St. John's College (2014 — 2015)
• Postdoctoral Fellow The University of Hong Kong, Department of Civil Engineering (2013 — 2015)