Charlene Li

For the past two decades, Charlene Li has been helping people see the future and thrive with transformation. She couples the ability to look beyond the horizon with pragmatic advice on what actions work today. She helps executives and boards recognize that companies must be transform to compete, not just innovate.

Charlene’s an expert on disruptive transformation, leadership, customer experience, and the future of work. Her perspectives from advising hundreds of companies ranging from Adobe to Southwest Airlines and 14 of the Dow Jones Industrial 30 companies provide insights to support a winning strategy for disruptive growth, and a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for.

Throughout her career, Charlene has been at the edge of disruption. She worked in newspapers in the early 1990’s, helping them navigate the shift from print to online. As a principal analyst at Forrester Research, she covered interactive advertising, search marketing, and the rise of social media. In 2008, Charlene founded Altimeter Group, a disruptive competitor that challenged analyst firm incumbents such as Gartner, Forrester,and IDC. In 2015, Altimeter was acquired by Prophet and continues to operate under its own brand as a fully owned subsidiary.

Charlene is currently the Chief Research Officer at PA Consulting where she leads the company’s thought leadership program. She has authored six books, including the New York Times bestseller, Open Leadership, and the critically acclaimed book, Groundswell. Her latest book, The Disruption Mindset, lays out a blueprint for disruption.

She is frequently quoted in The Wall Street Journal, The New York Times, USAToday, Reuters and The Associated Press and has shared her insights on 60 Minutes, The McNeil NewsHour, ABC News, CNN and CNBC. Charlene has inspired a wide audience as the keynote at conferences such as the World Business Forum, World Economic Forum, and South by Southwest.

Charlene earned an M.B.A. from Harvard Business School and an A.B. degree magna cum laude from Harvard College.