Chak Fu Lam

Dr. Chak Fu Lam is an Associate Professor of Management. His research focuses on voice behavior, or communication of creative ideas that challenge status quo and yet benefit the organization. He is particularly interested in exploring how employees express these ideas to their managers, and how managers respond to their ideas. His research has appeared in Academy of Management Review, Journal of Applied Psychology, Personnel Psychology, Organizational Behavior and Human Decision Processes, Academy of Management Annals, Academy of Management Perspectives, and Journal of Organizational Behavior. He earned his Ph.D. in Management and Organization from the University of MIchigan's Ross School of Business.

Research Interests/Areas

• Voice Behavior
• Well-being

Qualifications

• PhD - Management (University of Michigan)
• BA - Psychology / Economics (Middlebury College)
• International Baccalaureate (Li Po Chun United World College)

Faculty Positions

• 7/2019 - Now Management - City University of Hong Kong Associate Professor
• 7/2017 - 6/2019 Management - City University of Hong Kong Assistant Professor
• 8/2013 - 6/2017 Management - Suffolk University Assistant Professor

Awards

• College of Business First Year Lecture Teaching Award City University of Hong Kong
• HHA Services Scholarship HHA Services
• Suffolk University Leadership Life Changer Award Suffolk University
• Spivy Hall Fellowship University of Michigan
• Outstanding Reviewer Award Academy of Management (OB)
• Logan Family Scholarship Middlebury College
• Davis Scholarship Middlebury College
• United World College Scholarship Li Po Chun United World College
• Secondary Scholarship Singapore Ministry of Education

Teaching Areas

• Organizational Behavior
• Leadership
• Cross-Cultural Management
• Change management

Research Grants

PI: "How employees voice", Doctoral Research Grant, (2012), Lam, C. F.

PI: "Customer Service Voice", Doctoral Research Grant, (2008), Lam, C. F.

PI: "Autonomy Orientation", Psi Chi Undergraduate Research Grant, (2006), Lam, C. F., & Gurland, S.

Administrative Assignments

• 5/2020 - Now Master of Arts Global Business Management (MAGBM) Program Director
• 12/2018 - Now Ph.D. Recruiting Committee Member
• 9/2018 - Now Department Selection Committee Member
• 9/2018 - Now College Board Member
• 3/2019 - 7/2020 College of Business Global Business Program Director

External Academic Activities

1/2021 - Now Journal of Applied Psychology United States of America Editorial Board

Publications

Journal Publications and Reviews

• Zhang, Long; Fan, Chuanhao; Deng, Yulin; Lam, Chak Fu; Hu, Enhua; Wang, Lingyun / Exploring the interpersonal determinants of job embeddedness and voluntary turnover: A conservation of resources perspective. July 2019; In: Human Resource Management Journal. Vol. 29, No. 3, pp. 413-432
• Lam, Chak Fu; Lee, Cynthia; Sui, Yang / Say It as It Is: Consequences of Voice Directness, Voice Politeness, and Voicer Credibility on Voice Endorsement. May 2019; In: Journal of Applied Psychology. Vol. 104, No. 5, pp. 642-658
• Lam, Chak Fu; Rees, Laura; Levesque, Laurie L.; Ornstein, Suzyn / Shooting from the hip: A habit perspective of voice. July 2018; In: Academy of Management Review. Vol. 43, No. 3, pp. 470-486
• Zhang, Long; Lam, Chak Fu; Deng, Yulin / Leader–member exchange and guanxi are not the same: differential impact of dyadic relationships on fit perceptions, helping behavior, and turnover intention. 2017; In: International Journal of Human Resource Management. Vol. 28, No. 7, pp. 1005-1030
• Lam, Chak Fu; Wan, Wylie H.; Roussin, Christopher J. / Going the Extra Mile and Feeling Energized: An Enrichment Perspective of Organizational Citizenship Behaviors. March 2016; In: Journal of Applied Psychology. Vol. 101, No. 3, pp. 379-391
• Lam, Chak Fu; Liang, Jian; Ashford, Susan J.; Lee, Cynthia / Job insecurity and organizational citizenship behavior: Exploring curvilinear and moderated relationships. March 2015; In: Journal of Applied Psychology. Vol. 100, No. 2, pp. 499-510
• Lam, Chak Fu; Mayer, David M. / When do employees speak up for their customers? A model of voice in a customer service context. August 2014; In: Personnel Psychology. Vol. 67, No. 3, pp. 637-666
• Lam, Chak Fu; Spreitzer, Gretchen; Fritz, Charlotte / Too much of a good thing: Curvilinear effect of positive affect on proactive behaviors. May 2014; In: Journal of Organizational Behavior. Vol. 35, No. 4, pp. 530-546
• Quinn, Ryan W.; Spreitzer, Gretchen M.; Lam, Chak Fu / Building a Sustainable Model of Human Energy in Organizations: Exploring the Critical Role of Resources. June 2012; In: Academy of Management Annals. Vol. 6, No. 1, pp. 337-396
• Lam, Chak Fu; DeRue, D. Scott; Karam, Elizabeth P.; Hollenbeck, John R. / The impact of feedback frequency on learning and task performance: Challenging the ‘‘more is better’’ assumption. November 2011; In: Organizational Behavior and Human Decision Processes. Vol. 116, No. 2, pp. 217-228
• Fritz, Charlotte; Lam, Chak Fu; Spreitzer, Gretchen M. / It's the Little Things That Matter: An Examination of Knowledge Workers' Energy Management. August 2011; In: Academy of Management Perspectives. Vol. 25, No. 3, pp. 28-39
• Lam, Chak Fu; Gurland, Suzanne T. / Self-determined work motivation predicts job outcomes, but what predicts self-determined work motivation?. August 2008; In: Journal of Research in Personality. Vol. 42, No. 4, pp. 1109-1115

Chapters, Conference Papers, Creative and Literary Works

• Lam, Chak Fu; Rees, Laura L.; Du, Qiying / The Benefits of Speaking Up More Versus Less Over Time: Consequences of Voice Trajectories. August 2019; Academy of Management Proceedings.
• Leicht-Deobald, Ulrich; Lam, Chak Fu / "A Moderated Mediation Model of Team Boundary Activities, Team Emotional Energy, and Team Innovation". August 2016; 76th Annual Meeting of the Academy of Management, AOM 2016. pp. 231-236
• Sui, Yang; Lam, Chak Fu; Lyu, Yijing; Lee, Cynthia / Task conflict and voice behavior: A curvilinear relationship. August 2016; 76th Annual Meeting of the Academy of Management, AOM 2016. pp. 916-921
• Hofer, Barbara K.; Lam, Chak Fu; Delisi, Alex / Understanding evolutionary theory: The role of epistemological development and beliefs. 2012; Epistemology and Science Education: Understanding the Evolution vs. Intelligent Design Controversy. pp. 95-110
• Spreitzer, Gretchen M.; Lam, Chak Fu; Quinn, Ryan W. / Human Energy in Organizations: Implications for POS from Six Interdisciplinary Streams. August 2011; The Oxford Handbook of Positive Organizational Scholarship.
• Spreitzer, Gretchen M.; Lam, Chak Fu; Fritz, Charlotte / Engagement and human thriving: Complementary perspectives on energy and connections to work. March 2010; Work Engagement: A Handbook of Essential Theory and Research. pp. 132-148