Carri Chan

Biography

Professor Chan teaches the core MBA class, Operations Management. Her primary research interests are in data-driven modeling of complex stochastic systems, dynamic optimization, and queueing with applications in health-care operations management. Her current focus is on combining empirical approaches with mathematical modeling to develop evidence-based approaches to improving patient flow through hospitals, and particularly intensive care units.

** Select Honors and Awards**

• 2019 MSOM Young Scholar Prize
• POMS Wickham Skinner Early Career Award, 2016
• NSF CAREER Grant (2014-2019): "Managing Patient Flows with Congestion Effects" ($400,000)
• NSF/AHRQ Grant (2012-2015) with G. Escobar (Kaiser Permanente Division of Research): "Collaborative Research: Management of Transitional Care Units to Improve Hospital Outcomes" ($300,000)
• STMicroelectronics Stanford Graduate Fellowship for graduate studies, Stanford University, 2004-2008.
• National Science Foundation Graduate Research Fellowship, Honorable Mention, 2006.

Areas of Expertise

• Healthcare, Operations Management, Statistics