Brooks Holtom

Professor Holtom’s research focuses on how organizations acquire, develop and retain human and social capital. His work has appeared in the top journals in management (Academy of Management Journal, Journal of Applied Psychology, International Journal of Human Resource Management and many others). In the 2007 AACSB Report on the Impact of Business School Research, his work was specifically cited as having made an important intellectual contribution to policy or practice (along with Michael Porter of Harvard, Peter Senge of MIT and Nobel Prize winner James March). He was named the 2005 Ascendant Scholar of the Year for the Western Academy of Management and has twice received the Professor of the Year award for the Georgetown University Executive Masters of Leadership Program. He has performed research in or served as a consultant to many organizations including Booz Allen Hamilton, Capital One, Citibank, International Monetary Fund, Northwestern Mutual, the Korean Ministry of Finance and Economy, Rolls Royce, POSCO, SK Group, United States Air Force, U.S. Chamber of Commerce, and the World Bank.

Education

• University of Washington-Seattle Campus - Ph.D.
• Brigham Young University - M.S., Accounting
• Brigham Young University - B.A.

Publications

Articles in Journals (34) Seibert, S., Kraimer, M., Holtom, B., & Pierotti, A. "Even the best laid plans sometimes go askew: The effects of career self-management and career shocks on the decision to pursue graduate education." Journal of Applied Psychology, 98, 1 (2013): 169-182.

Holtom, B., Tidd, S., Mitchell, T., & Lee, T. "Temporal dependency in the prediction of newcomer turnover." Human Relations, 66, 10 (2013): 1337-1352.

Holtom, B., Burton, J., & Crossley, C. "How negative affectivity moderates the relationship between shocks, embeddedness and worker behaviors." Journal of Vocational Behavior, 80 (2012): 434–443.

Subramony, M., & Holtom, B. "The long-term influence of service employee attrition on customer outcomes and profits." Journal of Service Research, 15, 4 (2012): 460-473.

Hinkin, T., Holtom, B., Liu, D. "Understanding the impact of changes in individual and work unit satisfaction on voluntary turnover in the hospitality industry." Cornell Hospitality Reports, 12, 9 (2012): 4-12.

Liu, D., Lee, T., Mitchell, T, Holtom, B., & Hinkin, T. "When employees are out of step with coworkers: How job satisfaction change and dispersion influence individual- and unit-level turnover." Academy of Management Journal, 55, 6 (2012): 1360–1380.

Subramony, M., & Holtom, B. "Customer satisfaction as a mediator of the turnover-performance relationship." Journal of Organizational Psychology, 11, 1 (2011): 49-62.

Smith, D., Holtom, B., & Mitchell, T. "Enhancing precision in the prediction of voluntary turnover and retirement." Journal of Vocational Behavior, 79 (2011): 290–302.

Holtom, B., Gagne, K., & Tinsley, C. "Using ‘Shocks and rumors’ to teach adaptive thinking." Negotiation Journal, 26, 1 (2010): 69-83.

Burton, J., Holtom, B., Sablynski, C., Lee, T., & Mitchell, T. "When two theories are better than one: The buffering effects of job embeddedness on negative shocks." Journal of Vocational Behavior, 76 (2010): 42-51.

Weller, I.; Holtom, B.; Matisake, W.; Mellewigt, T.. "Level and time effects of job search sources on early voluntary turnover." Journal of Applied Psychology (2009)

Felps, W.; Hekman, D.; Mitchell, T.; Harman, W.; Holtom, B.. "When staying depends on others: Collective job embeddedness as a predictor of employee turnover." Academy of Management Journal (2009)

Baruch, Y.; Holtom, B.. "Survey response rate levels and trends in organizational research." Human Relations, 61, 8 (2008): 1139-1160.

Holtom, B.; Mitchell, T., Lee, T., Eberly, M.. "Turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future." Academy of Management Annals, 2 (2008): 231-274.

Tanova, C.; Holtom, B.. "Using job embeddedness factors to explain voluntary turnover in 4 European countries." International Journal of Human Resource Management, 19, 9 (2008): 1553-1568.

Hinkin, T.; Holtom, B.; Klag, M.. "Collaborative research: Developing mutually beneficial relationships between researchers and organizations." Organizational Dynamics, 36, 1 (2007): 105-118.

Boggs, J., Mikel, A., Holtom, B.. "Experiential learning through interactive drama." Journal of Management Education, 31, 6 (2007): 832-858.

Mallol, C.; Holtom, B.; Lee, T.. "Job embeddedness in a culturally diverse environment." Journal of Business and Psychology, 22, 1 (2007): 35-44.

Holtom, B.; Kenworthy, A.. "Electronic negotiation; A teaching tool for encouraging students to "look into the mirror"." Negotiation Journal, 22, 3 (2006): 303-324.

Holtom, B.; Mitchell, T., Lee, T.. "Increasing human and social capital by applying job embeddedness theory." Organizational Dynamics, 35, 4 (2006): 316-331.

Holtom, B.; Inderrieden, E.. "Integrating the unfolding model and job embeddedness to better understand voluntary turnover." Journal of Mangerial Issues, 18, 4 (2006): 435-452.

Giosan, C.; Holtom, B.; Watson, M.. "Antecedents to job embeddedness: The role of individual, organizational and market factors." Journal of Organizational Psychology, 5 (2005): 31-44.

Holtom, B.; Kenworthy, A.. "Shocks as causes of turnover: What they are and how organizations can mange them." Human Resource Management, 44, 3 (2005): 337-352.

Holtom, B. & O’Neill, B.. "Job embeddedness: A theoretical foundation for developing a comprehensive plan for retaining health care employees." Journal of Nursing Administration, 34, 5 (2004): 216-227.

Lee, T., Mitchell, T., Sablynski, C., Burton, J., & Holtom, B.. "The effect of job embeddedness on organizational citizenship, job performance, volitional absences and voluntary turnover." Academy of Management Journal, 47, 5 (2004): 711-722.

Holtom, B., Mickel, A., & Boggs, J.. "Using interactive drama to teach the complexities of decision making." Decision Sciences Journal of Innovative Education, 1, 2 (2003): 305-311.

Friedman, R., & Holtom, B.. ". The effects of network groups on minority employee turnover intentions." Human Resource Management Journal, 41, 4 (2002): 405-421.

Burton, J., Lee, T., & Holtom, B.. "The influence of motivation to attend, ability to attend, and organizational commitment on different types of absence behaviors." Journal of Managerial Issues, 14, 2 (2002): 181-197.

Holtom, B., Lee, T., & Tidd, S.. "The relationship between work status congruence and work-related attitudes and behaviors." Journal of Applied Psychology, 87, 5 (2002): 903-915.

Holtom, B., & Wilhelm, M.. "The unexpected offer." International Journal of Conflict Management, 13, 4 (2002): 409-415.

Mitchell, T., Holtom, B., & Lee, T.. "How to keep your best employees: The development of an effective retention policy." Academy of Management Executive, 15, 4 (2001): 96-108.

Mitchell, T., Holtom, B., Lee, T., Sablynski, C., & Erez, M.. "Why people stay: Using job embeddedness to predict voluntary turnover." Academy of Management Journal, 44, 6 (2001): 1102-1121.

Brooks Holtom. "Standing on the shoulders of giants is a matter of perspective." Human Resource Management Review, 8, 4 (1999): 403-412.

Lee, T., Mitchell, T., Holtom, B., Hill, J. & McDaniel, L.. "Theoretical development and extension of the unfolding model of voluntary turnover." Academy of Management Journal, 42, 4 (1999): 450-462.

Articles in Books (10) Dierdorff, E. & Holtom, B. "Epilogue." Disrupt or Be Disrupted: A Blueprint for Change in Management Education, 347-372. San Francisco, CA: Jossey-Bass, 2013.

Holtom, B. & Porter. "The Change Imperative." Disrupt or Be Disrupted: A Blueprint for Change in Management Education, 1-20. San Francisco, CA: Jossey-Bass, 2013.

Eberly, M., Holtom, B., Lee, T., & Mitchell, T.. "Control voluntary turnover by understanding its causes." Handbook of Principles of Organizational Behavior, 123-142. Chichester, United Kingdom: Wiley, 2009.

Hinkin, T., & Holtom, B. "Response rates and sample representativeness: Identifying contextual response drivers." Handbook of Organizational Research Methods, 451-464. Thousand Oaks, CA: Sage Publications, 2009.

Inderrieden, E., Holtom, B., & Bies, R. "Do MBA programs deliver?." New Visions of Graduate Management Education, 1-19. Greenwich, CT: Information Age Publishing, 2006.

Holtom, B. "Exit interview." Encyclopedia of Career Development, 305-307. Thousand Oaks, CA: Sage Publications, 2006.

Holtom, B.. "International Negotiation." Global Business Handbook: The Eight Dimensions of International Management, 69-88. Hampshire, UK: Gower Publishing, 2006.

Holtom, B., & Inderrieden, E. "Investment Advice: Go for the MBA." BizEd, 42-46. AACSB International, 2006.

Holtom, B. "Turnover." Encyclopedia of Career Development, 821-823. Thousand Oaks, CA: Sage Publications, 2006.

Sablynski, C., Mitchell, T., Lee, T., Burton, J., & Holtom, B.. "Turnover: An integration of Lee and Mitchell’s unfolding model and job embeddedness construct and Hulin’s withdrawal construct." Psychology of Work, 189-203. New Jersey: LEA, 2002.

Edited Books or Special Edition Journals (1) Disrupt or Be Disrupted: A Blueprint for Change in Management Education. San Francisco, CA: Jossey-Bass, 2013.