Best executive courses

CIPD

Insights Focused Introductory Programme

Develop the core behaviour of being insights focused to achieve positive outcomes in your role. This course is one of our eight Core Behaviours Introductory Programmes, which aim to provide you with the defining behaviours of our profession. As people professionals, we need to adopt a...

CIPD

Managing the Employee Lifecycle Essential Insights

Discover ways to deliver good employee experience throughout all stages of an employee’s lifecycle. Explore the key stages of the employee lifecycle, from attraction of new potential employees through to recruitment, induction, development and exit. This evidence-based, principles-led and...

CIPD

Passion for Learning Introductory Programme

Identify opportunities to learn, improve and innovate to support your Continuous Professional Development. This course is one of our eight Core Behaviours Introductory Programmes, which aim to provide you with the defining behaviours of our profession. Alongside workplace learning and...

CIPD

Recruitment & Selection Essential Insights

Explore the fundamentals of recruitment and how to attract and select candidates that will drive organisational performance. Effective recruitment and selection are crucial for the success of any organisation. Finding appropriate people for the roles required to meet your aims helps ensure...

Dale Carnegie Training

Marshall Goldsmith: What got You Here Won't get You There

Experience Marshall Goldsmith’s incredibly effective methodologies, combined with Dale Carnegie’s world-renowned training for a course you’ll never forget. This dynamic online course is perfect for any business professional ready to take success to the next level. Over a two-session seminar,...

Dale Carnegie Training

Develop Your Leadership Potential: Stop Doing, Start Leading

Give your emerging leaders and your high potential employees the skills to transition from a high performer or a good supervisor into an effective and engaging leader. What You’ll Learn Develop Your Leadership Potential: Stop Doing, Start Leading goes beyond traditional leadership training...

Dale Carnegie Training

Confident, Assertive, In-charge: Developing the Attitudes of Leadership

Your strength as a leader is conditional on your ability to influence others at all levels of your organization. This course releases your confidence and enthusiasm that has previously been hidden by fear and self-consciousness. You’ll discover how to say “no” (but nicely!), and eliminate all...

Disney Institute

Disney's Approach to Quality Service

Discover Why Delivering Exceptional Customer Service is All in the Details. Disney Institute shares the operational practices used to serve Guests at our parks and resorts for over 60 years. We know that excellent service does not simply come from a friendly smile or easy transaction. It results...

eCornell

Delivering an Excellent Customer Experience for Your Organization

In this course, you will focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. You will be provided with a number of tools that enable you to select employees who have a strong service orientation and who will be a...

eCornell

Leading A Culture of Service Excellence

Great service isn’t just a customer benefit; it’s a competitive differentiator in any industry. The courses in this certificate program leverage today’s leading customer service strategies to help you raise the standard of service excellence for your organization, business unit, division, or...