School of Continuing Studies

XCPD-760 Using Social Media Tools Effectively

Available dates

Jan 19—26, 2020
USD 699
Mar 16, 2020
Washington, District of Columbia, United States
USD 699
USD 699 per day


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About the course

In this course students will explore and apply techniques for integrating social media marketing as an integral component of marketing campaigns. They will analyze how social media tools serve as listening and outreach tools for building brand or cause awareness and promoting issues. Through an investigation of tools which include internet forums, message boards, blogs, wikis, podcasts, picture and video sharing, and social networking, students will develop skills to leverage social media applications as powerful alternatives to traditional interruptive advertising. Students will have the opportunity to create and present a written plan for achieving business goals through the use of a social media marketing campaign.

Course Objectives

Upon completion of this course, successful students will be able to:

  • Identify techniques to integrate social media into communication and marketing practices within an organizational structure
  • Analyze the use of social media tools to accurately observe and effectively reach a target audience
  • Choose a collection of tools that are suited to context and scope
  • Create and present a written plan for achieving business goals
  • Develop a social media toolkit that effectually addresses communication and marketing goals

Trust the experts

Brittany Brown

Brittany Brown is the Community Manager for National Public Radio (NPR), where she is a part of the Audience Engagement & New Ventures team responsible for developing and executing a strategy to reach younger, diverse audiences. Prior to NPR, she was employed as a social media strategist for...


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