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School of Continuing Studies

XCPD-455 Workplace Application (A) - Leading and Influencing Across Differences

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Course Details

This course covers the use of effective communication skills such as giving/ receiving feedback and the art of influencing and empowering others. In addition, students learn powerful data collection and diagnostic skills in support of developing strategic D&I recommendations to a client. Workplace Application (A) is the preparatory course for the presentation of a D&I strategic plan to a real-world client system.

Course Objectives

By the end of the course, successful students will be able to:

  • Articulate current theory on the art of influencing change as a leadership competency.
  • Practice coaching and influencing skills and receive real-time feedback on their effectiveness.
  • Gain clarity around when to advise or use coaching, mentoring, or other developmental activities in support of a diversity and inclusion initiative.
  • Experiment with behaviors that enhance the use of one’s self as an agent of change.


Paco brings over 17 years of Organization Development experience to his work with military, government agencies, and the private sector. By using behavioral science theory and practices, Paco has provided custom designed consulting services to over 15 federal and state government agencies and mo...