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School of Continuing Studies

XCPD-041 Coaching to Create Breakthroughs: Defining and Practicing Elements of the Coaching Relationship

Aug 14—16
3 days
Washington, District of Columbia, United States
USD 2230
USD 743 per day
Oct 23—25
3 days
Washington, District of Columbia, United States
USD 2230
USD 743 per day

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Course Details

In this course participants receive practice and feedback on coaching skills, learn to use coaching to increase the success of organizational interventions and begin to create breakthrough thinking and actions.

Course Objectives

Upon completion of this course, successful students will be able to:

  • Identify and demonstrate the skills of an effective coach
  • Use the patterns of speech that create possibilities and action
  • Describe how coaching can create both individual and organizational change
  • Determine current strengths and development areas as a coach
  • Anchor learning around core coaching concepts of: Distinctions, Speech Acts, Effective Questioning, Deep Listening, Creating Awareness; Coherency of body, language and emotion, and Presence
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Management Concepts

Breakthrough Problem Solving

Next dates

Jul 24—26
3 days
Washington, District of Columbia, United States
USD 1079
USD 359 per day
Oct 2—4
3 days
Washington, District of Columbia, United States
USD 1079
USD 359 per day
Dec 4—6
3 days
Washington, District of Columbia, United States
USD 1079
USD 359 per day
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The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. You will learn how to reframe organizational issues to overcome complex issues, and discuss ways to overcome common barriers that hinder breakthrough thinking. Challenge yourself to transform your thinking by engaging in breakthrough problem-solving.

Learning Objectives

  • Define the status quo and evaluate the effectiveness of situations in which they practiced breakthrough problem-solving
  • Assess a potential change to the status quo and determine its likelihood for success
  • View problems from various perspectives to devise strategies that incorporate multiple stakeholders’ interests
  • Overcome hurdles that impede progress or promote imbedded thinking within an organization
  • Use future-focused language and effective coaching strategies to prepare employees for new ways of operating
  • Create a breakthrough problem solving plan that fosters sustainable change
  • Lead directed brainstorming sessions that yield more substantive results

Course Topics

Introduction to Breakthrough Problem Solving

  • Introduction to the Status Quo
  • Thinking About Possibilities: A Paradigm Shift
  • Understanding Your Perceptions of the Status Quo

Mapping the Current Status Quo

  • The Importance of Seeing the Whole Picture
  • Introduction to Concept Mapping

Reframing Problems from Alternative Perspectives

  • Viewing Issues From a Galaxy Far Away
  • How You Develop Perceptions
  • Action Learning: A Tool to Reframe Organizational Issues

Changing Embedded Mindsets

  • What Is Embedded Thinking?
  • At the Core of Individual Barriers
  • Strategies for Breaking Down Core Barriers

Methods to Foster Breakthrough Thinking

  • Guided Brainstorming
  • From Concept to Implementation
  • Additional Resources for Breakthrough Thinking

Fostering Adaptability

  • What Is Adaptability
  • Conversational Structure: Introducing Possibilities Through Future-Based Language
  • Coaching: Using Purposeful Conversations to Achieve Results
  • Fostering Adaptability Through Continual Learning
  • Enemies of Learning

Planning for a Breakthrough

  • Misperceptions in Trying to Change Large-Scale Status Quo Situations
  • Planning for Changing the Status Quo

Moving Forward

  • Preparing to Lead

Who should attend

This course is designed for leaders and managers who want to think in new ways about problems, issues, or challenges in order to break through common perceived barriers.

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