XCOA-903 Facilitating in the 21st Century
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Groups, teams and communities in the 21st century are often composed of individuals from a vast array of ethnic, religious, socio-economic and cultural backgrounds, bringing diverse perspectives on the world. How does a skilled facilitator engage effectively with diverse groups? How does the facilitator's own perspective and beliefs contribute to the dynamics of the group's shared work? How can facilitators cultivate the self-awareness and cultural sensitivity necessary to help groups do good work with respect, sensitivity and compassion? The fourth and final course of the facilitation program will focus on understanding and cultivating the skills and sensitivities needed to facilitate in today's diverse and complex world. Participants will learn to make facilitation choices that take into account the diversity of their audience. This final course of the facilitation program is also a capstone experience - an opportunity to create space for the participants to bring all aspects of their learning to a crescendo. It will provide participants with the opportunity to integrate fully what they have learned and develop a clear declaration about what they offer others as a facilitator in the future. The course concludes with a practicum experience during which participants present their design work and receive feedback on their presentation and presence as a facilitator.
Upon successful completion of this course, participants will be able to:
- Respectfully name and surface complex and sensitive interpersonal dynamics
- Navigate the cultural diversity and human dynamcis in the groups they facilitate
- Identify hidden biases and cultural assumptions, and address them
- Evaluate and navigate blind spots
- Understand their own hidden biases and assumptions, and how that affects their facilitation
- Confidently facilitate difficult, emotional situations
- Gauge a group in real time to allow for a relevant closing session to emerge