Who should attend
- Healthcare professionals
- Medical professionals, including doctors, nurses, and aides
- Physical therapists
- Wellness coaches
- Personal trainers
- Health educators and coaches
- Corporate wellness and HR professionals
About the course
Whether you’re an educator, coach, or wellness professional, this certificate program provides proven counseling techniques to blend within your chosen helping profession. You can significantly enhance your effectiveness, along with the success of the groups you serve, by using specific communication tactics that encourage open and productive partnerships. Additionally, in this program, you will also develop actionable steps to elicit behavior change from your clients and create a culture of wellness within your organization. Throughout the courses, you will have a chance to review and analyze best practices for your field, engage in live, active interviews and exercises with a peer in your class and “clients” from your network, and learn how to combine different counseling techniques for the best results. You will come away more confident, more effective, and ready to lead in your field.
KEY COURSE TAKEAWAYS
- Create rapport, build trust, and elicit useful information from clients
- Apply new techniques to better understand a client’s goals
- Negotiate granular goals that result in more successful and permanent behavior change
- Expand your counseling skills to support group facilitation and organizational wellness initiatives
Understanding the Person
People who are currently employed in helping professions may not see themselves as counselors, yet they frequently serve in this role. In this course, you will learn how client-directed counseling can be effectively blended into a variety of fields where behavioral change is needed. You will reflect on a listening experience and articulate the benefits of client-directed counseling. With a colleague, or friend, you will practice the effective use of silence in a counseling setting. You will also practice interpreting clients' nonverbal cues. You will create a plan to integrate self-management into your sessions, and finally, you will outline research-based principles and techniques to use in your practice. At the end of this course, you will be positioned to use research-based techniques to create rapport, build trust, elicit useful information from clients, and enhance their effectiveness, along with the success of the groups you serve.
Understanding the Deeper Need
In this course, you will practice techniques to elicit information from clients, uncover their deeper needs and in turn help them set better goals. You will conduct a session with a colleague, or friend to practice your client-directed counseling skills in a real-life setting, gather feedback from your partner, and then reflect on what you did well and what you would change. You will describe how the use (or lack) of continuing responses in a conversation you've had in the past has affected trust within that conversation, and you will make a plan to better integrate continuing responses into future conversations. You will observe and evaluate another counselor's use of client-centered techniques to elicit information. While identifying and overcoming challenges in implementing client-centered counseling techniques, you will create an action plan to help clients set goals that align with their true needs. At the end of this course, you will be poised to apply new techniques to better identify the client's “need behind the need.”
Eliciting New Behaviors
In this course, you will use a variety of tools and techniques to help clients set achievable goals and stay motivated. You will identify the top techniques and tips that are specifically applicable to your style of counseling or that can best help you grow as a communicator in your field, and use them to compile a resource for future practice. You will practice applying empathy in order to find out what truly matters to your clients and apply that valuable information to goal setting. You will conduct a motivational interviewing session with a colleague, or friend to practice your skills in a real-life setting, reflect on what you did well and what you would change, and receive helpful feedback from the course facilitator. Finally, you will use five best practices to create your own script for a conversation in which you help a client set a realistic and actionable goal.
Promoting Organizational Wellness
Client-directed counseling is effective for one-on-one interactions, working with groups, and working with organizations. This course allows you to further develop your counseling skills, explore wellness for groups and organizations, and solidify a plan for your future. You will create a plan to expand your wellness counseling skills and integrate them with your current area of expertise. You will then expand your counseling skills to support group facilitation. You will practice these skills by engaging with a colleague, or friend outside of the course. Finally, you will create a wellness vision and plan how you will communicate your vision to organizations and employees. By the end of this course, you will be prepared to use your counseling skills to work within organizations focused on improving the health and wellness of their employees.
Beth is the Director of Cornell Wellness. She received her bachelor’s degree from Cornell University and her master’s degree in health education from SUNY Cortland. In addition, Beth is a certified health education specialist. With previous experience in both clinical and community nutrition, Bet...
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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
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