The Professional Service Firm Leader

Cambridge Judge Business School Executive Education

How long?

  • 5 days
  • in person

Cambridge Judge Business School Executive Education

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Who should attend

  • Professional Service Firm (PSF) leaders, directors and principals
  • Managing partners, members of partnership boards and other firm-wide management committees, practice area heads, industry sector heads, and those in line to take up such positions and responsibilities
  • Management consultants, accountants, lawyers, actuaries, engineers, architects, surveyors, physicians, public relations professionals, recruiters and others involved in professional practice

About the course

The competitive pressures on partners, directors and principals of professional service firms have never been greater.

And as these pressures intensify further in the current economic climate, the temptation of many will be to focus on client-facing work rather than on the more challenging aspects of leadership and management.

How can you strategically differentiate and grow your practice? How can you nurture and develop your associates? How can you find the time to lead and manage your business and people effectively?

This programme will challenge you to explore the answers to these questions.

The approach

The Professional Service Firm Leader programme brings together leading business academics from the University of Cambridge with top consulting professionals with a wealth of experience in providing strategic, leadership and personal advice.

The result is a unique learning event which blends academic and practically based sessions to give you an in-depth understanding of the concepts of professional service firm management, coupled with the skills you need to apply those concepts in your daily working life.

It is our focus on implementation – in turning the concepts and research-based findings into specific actions that improve individual, practice and firm performance – that sets this programme apart. We recognise that firms from different sectors tend to face different issues in different ways at different times.

Topics

Programme content will cover key topics critical to the success of any professional service firm:

  • Integrated leadership and the motivational dynamics of professionals
  • Professional service firm strategies: practice segmentation; aligning the firm's practices, people and resources
  • Leadership styles: becoming an effective role model, coach and mentor
  • Client service: making your client teams even more effective
  • Leadership and values: the power of personal example;
  • Leading and sustaining change in the firm: what really effective firms do to stay at the top

Benefits

You'll learn from outstanding faculty and associates of Cambridge Judge Business School and experienced practitioners where you will build a network with other professional service firm leaders from firms across Europe and elsewhere in the world.

  • Understand the practical significance of the elements in the integrated leadership model - setting direction, commitment and execution
  • Understand the strategic execution process
  • Understand more about your own role as a leader
  • Develop an understanding of effective leadership and management of teams
  • Practical case studies to identify principles and reinforce the learning
  • Gain practical concepts and frameworks
  • Translate frameworks into day-day business responsibilities

Experts

Ben Hardy

Dr.Hardy is a lecturer at the Open University. He was previously a researcher in Neuroscience, Endocrinology and Finance at Cambridge Judge Business School. Prior to this Dr Hardy worked as a veterinary surgeon in the pharmaceutical industry, general practice and veterinary academia. He is a form...

Fiona Rice

Fiona read law at Oxford, qualified as a solicitor in 1986 and has worked as an international banking, asset, project and corporate finance lawyer in London, Hong Kong and Singapore. She became a Partner of Allen & Overy, Singapore, having set up the office there with another colleague, wit...

Philip Stiles

Philip developed the Global Human Resource Research Alliance, a research group involving 30 companies worldwide - American Express, BAE Systems, BT, EDF, GE, General Mills, IBM, IKEA, Infosys, Matsushita, Oracle, Procter and Gamble, Rolls-Royce, SANYO, Sealed Air, Shell, Siemens, TCL, TNT, and Un...

Lionel Paolella

University Lecturer in Strategy & Organisation Ecole Normale Supérieure, LLM (Rennes I), MSc (Paris X Université), MA (EHESS), PhD (HEC Paris) Research interests Strategy and economic sociology; organisation theory; categorisation; valuation; status; legal studies. Subject group: Strategy...

Mark De Rond

Professor of Organisational Ethnography Fellow of Darwin College DPhil (University of Oxford) Research interests Studying people by living with them under similar conditions so as to better understand how they experience, and develop meaningful relations to, the world as it happens. Mark''s f...

Bill Mitchell

Bill is a clinical psychologist who graduated from the University of Aberdeen. He works with contemporary cognitively based psychological approaches to treat anxiety states, depression, stress reactions and chronic fatigue states. He has a particular interest in treating work related psychologica...

Mark Smith

Mark Smith is a Senior Advisor for the professional service firm programmes where he designs and delivers content to develop competitive advantage for clients. Mark has two decades of experience in the legal profession spanning a number of different roles and providing a unique perspective on th...

Guy Lewin Smith

Guy is a Fellow in Management Practice at Cambridge Judge Business School where he focuses on the provision of leadership and management development programmes for professional services firms. He is involved in researching the implications for professional services firms of disruptive technology ...

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The Professional Service Firm Leader at Cambridge Judge Business School Executive Education

From  6864 GBP$8,826

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