The Manager's Guide to Business Literacy Skills

Get the job done by developing your skills in managing projects, supporting the financial goals of your organization and leveraging the benefits of diverse and inclusive teams. This OnDemand Course contains the following lessons:

Diversity and Inclusion: Understanding the Impact

Discover how to maximize your individual, team and organizational potential through diversity and inclusion.

Building a Customer-Focused Strategy

Learn to analyze what your customer wants, determine strategic objectives and create a mission statement that aligns with your company’s vision.

Creating and Presenting Operational Budgets

Gain knowledge to help you review the elements of a budget and present them effectively.

Diversity and Inclusion: Creating an Inclusive Culture

Explore how to assess and overcome bias to create a more effective, productive and inclusive workplace.

AMA’s Legal Guide for Managers and Supervisors

Learn about legal issues relating to recruiting and hiring, fair employment practices, individuals with disabilities, family and medical leave, workplace harassment, and discipline and discharge.

Project Management Skills for the Accidental Project Manager - A Basic “How-To” Approach

Gain a proven methodology for initiating, planning and managing projects, as well as a strategy to help you implement what you learn.

HR 101 for New Managers

Discover the most important things a first-time manager needs to know about HR and employment law—and get specific tools and techniques to help you manage employees safely and effectively.