The Manager's Guide to Business Literacy Skills
American Management Association
How long?
- online
- on demand
American Management Association
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About the course
Get the job done by developing your skills in managing projects, supporting the financial goals of your organization and leveraging the benefits of diverse and inclusive teams. This OnDemand Course contains the following lessons:
Diversity and Inclusion: Understanding the Impact
Discover how to maximize your individual, team and organizational potential through diversity and inclusion.
Building a Customer-Focused Strategy
Learn to analyze what your customer wants, determine strategic objectives and create a mission statement that aligns with your company’s vision.
Creating and Presenting Operational Budgets
Gain knowledge to help you review the elements of a budget and present them effectively.
Diversity and Inclusion: Creating an Inclusive Culture
Explore how to assess and overcome bias to create a more effective, productive and inclusive workplace.
AMA’s Legal Guide for Managers and Supervisors
Learn about legal issues relating to recruiting and hiring, fair employment practices, individuals with disabilities, family and medical leave, workplace harassment, and discipline and discharge.
Project Management Skills for the Accidental Project Manager - A Basic “How-To” Approach
Gain a proven methodology for initiating, planning and managing projects, as well as a strategy to help you implement what you learn.
HR 101 for New Managers
Discover the most important things a first-time manager needs to know about HR and employment law—and get specific tools and techniques to help you manage employees safely and effectively.
The Manager's Guide to Business Literacy Skills at American Management Association
Read more about Human Capital Management
Read more about Project management
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.