Stanford Graduate School of Business

The Innovative Health Care Leader: From Design Thinking to Personal Leadership

Available dates

Jun 7—12, 2020
6 days
Stanford, California, United States
USD 13000
USD 2166 per day


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About the course

Experience Stanford business and medicine in a health care leadership program featuring design thinking and personal leadership skill development.

Innovation. Leadership. Resilience. Today’s successful health care leaders must demonstrate all three. In this extraordinary one-week program, you’ll learn how design thinking and personal leadership skills can help you develop innovative solutions to the specific challenges facing health care leaders — from improving patient care and prioritizing physician wellness to developing negotiation skills and anticipating health care reform.

For the first time ever, faculty members from both Stanford GSB and Stanford Medicine will share their research and strategic insights to create a rigorous, relevant, and experiential curriculum.

Find creative solutions to health care challenges with hands-on design thinking sessions. Develop personal leadership skills that inspire innovation in your team and across your organization. Learn about the key challenges facing health care organizations — from improving the patient-physician relationship to using big data ethically to measuring clinical outcomes.

With guest speakers, case studies, and a professional network of thought leaders, The Innovative Health Care Leader will give you the tools, skills, and mindset to tackle uncertainty and drive change.

Key Benefits

Gain the tools, skills, and mindset to tackle uncertainty and drive innovation in your organization, and build a network of health care change agents.

  • Discover how your personal leadership style impacts those around you.
  • Use the design thinking process to drive innovation.
  • Develop deeper insights into the needs of patients, physicians, and other key stakeholders.
  • Build a strong network of peers with whom you can share ideas and experiences.
  • Develop a just-try-it mentality through rapid prototyping and iteration.
  • Learn how to embrace diversity of opinion using a common process for design.
  • Develop strategies for using personal power to build strong mutual-influence relationships within your organization.

Program Highlights

Design Thinking for Health Care Innovation

Learn design thinking — a human-centered, prototype-driven process for innovation that can be applied to products, services, and even business and organizational design. At Stanford, we believe that innovation is necessary in every aspect of health care leadership, and that it can be taught.

These sessions will give you a strong understanding of the key tenets of design thinking, and how to execute them within your organization. You’ll start by working with a partner in hands-on exercises to experience how the design process works. Then, you’ll spend the rest of the day in small design teams working on a health care industry design challenge.

Design thinking by its very nature is experiential, so come with an open mind, wear comfortable attire, and make sure you’re well-rested!

High-Touch in a High-Tech Age: Challenges and Opportunities

Technology is critical to quality and safety in the delivery of health care; it can, however, inadvertently create barriers between the patient and the health care team.

The focus on efficiency can also have an unanticipated impact on social rituals that are important to the well-being of both provider and patient. A thoughtful physical exam performed by an effective listener not only results in a far better experience for the patient, but also can be an important buffer against medical error and delayed diagnosis.

In this session with Abraham Verghese, MD, MACP, from the Stanford School of Medicine, we will discuss the human experience in medicine, using the Institute of Medicine’s 2015 report Improving Diagnosis in Health Care and Stanford studies to guide the discussion.

In this session with Abraham Verghese, MD, MACP, from the Stanford School of Medicine, we will discuss the human experience in medicine, using the Institute of Medicine’s 2015 report Improving Diagnosis in Health Care and Stanford studies to guide the discussion.

Scaling Up Excellence

Professor Hayagreeva "Huggy" Rao devoted seven years to studying how the best leaders and teams spread constructive beliefs, behaviors, and practices from those who have them to those who need them.

In this session, Huggy will reveal how the best leaders develop and instill the right mindsets in their people, and will unpack principles that help spread excellence throughout an organization. These insights are based on diverse case studies, hundreds of interviews with scaling veterans, and rigorous academic studies on organizations including Johns Hopkins Hospital, Wyeth Pharmaceuticals Facebook, Google, Pixar, and more.

Reducing Costs in Health Care

Health care spending growth in excess of national income growth presents a profound challenge for our society. But controlling costs is only part of the equation. We must also focus on the value of health care interventions and whether the health benefits justify the costs. Payers, policymakers, and providers all agree that we must lower the rate at which health care costs are increasing without negatively impacting clinical outcomes. In this interactive session, we will explore the societal, political, and financial pressures that are driving the need for change and discuss innovative health care delivery models that improve both health and patient experience of care.

Driving Innovation with Big Data and Artificial Intelligence

Big data, machine learning, and artificial intelligence are changing the landscape of health care, but what does that mean for the future of patient care? Together we will explore the role of executive leadership of organizations in merging human intelligence with artificial intelligence, thereby providing smarter solutions to diagnose, treat, and prevent disease.

Who should attend

  • Global senior-level executives and policymakers with at least 10 years of experience — MDs and non-MDs — from medical schools, HMOs, PPOs, hospitals, and foundations
  • Participant titles may include hospital CEO, COO, and CFO; academic deans, senior VPs, department chairs, and center directors

Trust the experts

Hayagreeva Rao

Research Statement Professor Rao studies collective action within organizations and in markets. His research and by implication, his teaching, revolves around scaling up mobilization, innovation, and talent in organizations. Teaching Statement Professor Rao teaches courses on Scaling up Excell...


Sarah Soule

Research Statement Sarah A. Soule's research examines state and organizational-level policy change and diffusion, and the role social movements have on these processes. She has recently published papers on how protest impacts multi-national firm-level decisions regarding divestment in Burma, and...


Baba Shiv

Research Statement Baba Shiv's research expertise is in the area of neuroeconomics, with specific emphasis on the role of neural structures related to emotion and motivation in shaping decisions and experiences. His recent work examines the interplay of the brain’s "liking" and "wanting" systems...


Abraham Verghese

Abraham Verghese, MD, MACP, is Professor and Linda R. Meier and Joan F. Lane Provostial Professor, and Vice Chair for the Theory and Practice of Medicine at the School of Medicine at Stanford University. He is also a critically acclaimed, best-selling author and a physician with an international ...


Dan Klein

Bio Dan Klein teaches Improvisation full time at Stanford University where he is on the faculty of the Drama Department and the Graduate School of Business and teaches at the In 2009, Dan was named Stanford Teacher of the Year by the Student’s Association. At the GSB he co-teaches (wi...


Robert Pearl

Teaching Statement Dr. Robert Pearl's teaching combines theoretical models of strategic thinking and strategic change with his experience as the CEO of a 11 billion a year organization. He believes that there is a disciplined approach which successful leaders follow to maximize their chance of i...


Leah Weiss

Research Statement Leah is a contemplative scholar and writer specializing in the application of meditation in secular contexts. She leads courses on compassionate leadership at the Stanford Graduate School of Business and is Principal Teacher and Trainer for Stanford’s Compassion Cultivation Pr...


David Demarest

Bio As Stanford’s senior public affairs official, David Demarest reports to the President of the university and is responsible for directing community initiatives, and overseeing communications, government relations and special events. Demarest served four years as an assistant to President Geo...


Nigam Shah

Dr. Shah's lab develops methods to annotate, index and analyze large unstructured datasets for enabling use cases of the learning health system. Their research group is part of the Center for Biomedical Informatics Research at Stanford and the National Center for Biomedical Ontology. They combin...


Tait Shanafelt

Dr. Shanafelt's clinical and scientific interests are focused on the treatment of patients with chronic lymphocytic leukemia (CLL). CLL is the most common leukemia in adults and, although treatable, it is currently an incurable illness. Dr. Shanafelt's research on CLL spans the continuum from the...


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The Innovative Health Care Leader: From Design Thinking to Personal Leadership

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