Taking on Greater Responsibility: Step-Up Skills for Non-Managers

American Management Association

How long?

  • 2 days
  • online, in person

American Management Association


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Who should attend

Those interested in greater career development and getting the skills to improve their performance and growth within their organization should attend this course.

About the course

Gaining new skills is the first step to meeting new job demands!

Do you have what it takes to step up to the plate to lead, work in teams and juggle new assignments with your current responsibilities? What about having a "can-do" attitude that prepares you for additional growth?

Now you can acquire new skills and prepare to make a positive difference at work. In this seminar, you will lay the foundation to achieve good performance now and integrate additional skills to exceed present role expectations. You will develop a customized approach to think strategically, to solve problems and to make sound decisions so you can adapt to change and grab new opportunities.

How You Will Benefit

  • Feel confident when asked to "step up to the plate" with new projects outside your regular work activities
  • Take your skills and potential to new heights with proven-in-action, "get-ahead" career development strategies
  • Understand your role in today's new workplace...and gain the new skills and competencies required for success
  • Meet the rising pressure of tight budgets and lean organizations
  • Map out a plan of action to enhance your efficiency and career development potential

What You Will Cover

Identifying and Assessing Your Strengths/Liabilities in the Five Key Skill Areas

  • Discovering the must-have skills to help you get and stay competitive
  • Identifying barriers that could be holding you back

First Key to Success: Being Business Smarts and Savvy

  • Identifying ways to support your organization’s mission, vision and strategy
  • Monitoring internal/external factors and trends that impact your business operations
  • Positioning yourself as an indispensable asset with valuable insights and skills

Second Key to Success: Communicating Strategically

  • Flexing your communication style to achieve more productive business outcomes
  • Developing, communicating and projecting a winning personal “brand”
  • Positively propelling yourself forward by applying strategic communication skills

Third Key to Success: Managing Change

  • Developing resiliency in a constantly changing workplace
  • Adjusting and practicing coping strategies to adapt and thrive in a vigorous and changing work environment
  • Crafting your unique “brand” to project a proactive, can-do attitude

Fourth Key to Success: Working in Teams

  • Identifying your various roles when working in different teams
  • Acquiring the skills to deal with group tensions, participation, and productivity
  • Using analytic thinking, communication and decision-making skills to increase team productivity

Fifth Key to Success: Managing Time

  • Taking personal responsibility for time management
  • Using technology solutions to get more work done in less time
  • Practicing communication skills to tactfully say “no” to help you manage your work flow

Planning for Greater Responsibility

  • Confidently presenting a coherent plan using your performance goals
  • Creating a plan to work more collaboratively with your manager to take on new responsibilities


Learning Objectives

  • Demonstrate Confidence When Asked to “Step Up” to Opportunities on New Projects Outside Your Regular Work Activities
  • Apply the Skills Required to Advance to the Next Step of Your Career
  • Map Out a Plan of Action to Enhance Productivity and Career Developmental Potential

Self-Development to Take on Greater Responsibility

  • Identify the Importance of Self-Development as Critical to Upward Mobility
  • Identify the Five Key Areas for Success in Taking on Greater Responsibility
  • Assess Skill Level in the Five Key Areas for Taking on Greater Responsibility

Being Business Smart and Savvy

  • Define Business “Savvy” and Discover the Impact of the Current Economic Environment on Organizations
  • Define Your Organization’s Mission, Vision, and Strategy
  • Articulate Your Role as a High-Level Contributor in the Process of Achieving Strategic Results for Your Organization
  • Identify Business Trends That Will Allow You to Create Value-Added Contributions at Work

Communicating Strategically

  • Identify Your Communication Style
  • Apply Skills to Flex to Other’s Communication Preferences
  • Develop and Communicate a Strong Personal Brand

Managing Change

  • Discuss Common Reasons for Resisting Change, and Identify Strategies for Remaining Resilient
  • Identify a Managing Change Model and Transformational Strategies
  • Develop a Brand That Projects a Proactive Change Attitude Brand

Working in Teams

  • Identify the Roles You Can and Should Bring into Each Team Encounter
  • Analyze When and How to Use Team Roles to Promote Team Productivity
  • Synthesize Analytic Thinking, Communication, and Decision-Making Skills in the Team Problem-Solving Setting

Managing Time

  • Identify and Take Responsibility for Time Management Strategies
  • Create a Working Environment That Utilizes Technology Solutions to Get More Done in Less Time
  • Utilize Communication Skills with Time Management Needs to Tactfully Say “No” and Control Work Flow

Preparing the Plan for Greater Responsibility

  • Synthesize Strategic Development and Performance Goals into a Coherent Plan for Application of Skills at Work
  • Synthesize Strategic Development and Performance Goals into a Coherent Presentation
  • Present Your Strategic Development and Performance Plan for Feedback

Videos and materials

Taking on Greater Responsibility: Step-Up Skills for Non-Managers at American Management Association

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