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School of Hotel Administration

Strategic Decision Making

Available dates

Oct 30, 2019
USD 769
Nov 13, 2019
USD 769
Nov 27, 2019
USD 769
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About the course

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you’ll do so in a way that creates the optimal conditions for success.

Key Benefits

Participants who complete this course will be able to...

  • Respond decisively and consistently when faced with situations that require a decision
  • Determine the most important features of the decision you need to make, based on the setting and the context
  • Recognize and compensate for psychological factors in yourself and in others that affect decision quality
  • Incorporate available information into decisions, with an awareness of the limitations of that information
  • Establish responsibilities and accountabilities to ensure effective follow-through on decisions made

Topics Include

Module 1 - Deliberate, Delegate or Trust Your Gut?

  • Recognizing and Handling Urgency
  • When Taking Your Time Makes Sense
  • Decision-Making Wins and Fails

Module 2 - Identify Alternatives

  • Unbundling and Rebundling Attributes
  • Using Options to Split the Difference
  • Techniques for Expanding Alternatives

Module 3 - Account for Biases

  • Availability Bias, Future Framing, and the Halo Effect
  • Escalation Bias and the Planning Fallacy
  • Identify and Counteract Biases

Module 4 - Gather and Weight Information

  • Clarifying Strategy with a Causal Map
  • Gathering Data
  • Assessing Data Quality

Module 5 - How to Value Risk in Outcomes

  • Options, Risk Management, and Maximizing Value

Module 6 - Follow Through

  • Responsibility and Accountability
  • Inputs, Outputs, and Outcomes
  • Assign Responsibilities and Accountabilities

Who should attend

This course is intended for mid- to upper-level managers, high potentials, and senior leaders with over three years’ experience. Learners may come from every continent and from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies.

Trust the experts

Robert Bloomfield

Robert Bloomfield is a Professor of Accounting and Academic Director of eLearning at the Johnson Graduate School of Management. Professor Bloomfield has used laboratory experiments to study financial markets and investor behavior, and has also published in all major business disciplines, includin...


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