Who should attend
If you are a seasoned sales professional or marketer who wants to learn advanced new selling skills, a senior sales executive who wishes to take your career to the next level, or someone who wants to refresh their skills whilst learning from others, this course will add great value to your sales skillset.
About the course
In today’s tough economic market, winning and keeping customers takes the best possible skill-set. This course gives people the advanced communication tools to win more deals, more of the time. Our advanced skills course will also help participants build the loyalty of existing customers.
- Set the tone of a sales meeting with well-designed questions
- Structure their questions to understand your client’s requirements
- Craft motivational “framing” questions
- Understand how to build resilient client relationships
- Build client rapport and influence through matching language
- Persuade clients effectively by structuring communication effectively
- Explain the benefits of products in a motivational format
- Understand the techniques of how to “read” customers
- Resolve customer objections effectively
- Close the sale
Martin has always been interested in how successful communicators achieve their results. To build his understanding of how to create the best possible impact, he has studied both the theory and practical application of impact. Whenever Martin witnesses great communication in action he immediately...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.