Resolving Conflict

Management Concepts

How long?

  • 2 days
  • online, in person

Management Concepts

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Who should attend

This course is designed for individuals who want to better manage conflict through developing a constructive conflict resolution environment that can lead to creative and innovative solutions.

About the course

A common misconception is that conflict is negative and disruptive to an organization’s performance. But, when well-managed, conflict can result in positive change and increased productivity. Through highly interactive group activities, self-assessments, and discussions, you will learn to recognize the various natures of conflicts and how to appropriately react to those situations. You will also gain a better understanding of your personal style for responding to conflicts to achieve desired outcomes that lead to organizational success.

Learning Objectives

  • Describe conflict and its sources and strategies
  • Interpret behaviors and reactions within different conflict styles
  • Evaluate the impact of how people interpret situations and communicate during conflict
  • Assess conflict to determine a resolution

Course Topics

Recognizing Conflict

  • Types of Conflict
  • Conflict Sources and Strategies

Managing Conflict Styles

  • Understanding Your Approach to Conflict
  • Managing Conflict Styles of Others

Engaging in Conflict

  • Assumptions and Conflict
  • Conflict Communication Techniques

Effective Conflict Resolution

  • Analyzing a Conflict and Finding a Resolution
  • Facilitating Dialogue

Resolving Conflict at Management Concepts

From  $899

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.