Comprehensive course analysis
Who should attend
- Individual contributors
- Managers and team leaders
- Senior managers and executives
- Any professional looking to become more effective at interacting with colleagues, clients, reports, or superiors
About the course
The ultimate goal of leadership is to get things done by effectively influencing and leading other people. Possessing this ability is of utmost importance for both your career path and the health of your organization. Throughout this certificate, Professor Allan Filipowicz will provide you with time-tested practical tools and cutting-edge behavioral science findings to ensure influencing and leading others are two of your core competencies. You will walk away with a deep understanding of the psychological mechanisms that drive the behaviors, motivation, and performance of yourself and others in order to maximize your potential to lead.
The Psychology of Getting Things Done
Getting things done more efficiently and effectively and without derailment in the face of setbacks is a universal problem that few people solve on a consistent basis. In this course, learn how to apply an integrated, practical, and research-based framework for completing work that will help you improve the performance effectiveness of you and your team by 50-350%.
Professor Filipowicz draws from over 1,000 studies in motivation and goal setting, as well as his global teaching and consulting experience in executive leadership, to provide a relevant and simple 5-step framework you can apply to any project and easily teach to your team. With this framework, you will have the skills needed to set challenging goals and meet them, regardless of setbacks faced in the process.
Identifying and Managing Emotions
Emotions are what makes us human and they can never be fully erased from our interactions. However, as a leader, your emotions can’t be your primary driver when making business decisions and managing your team.
In this course, you will improve your emotional intelligence by better identifying and managing your emotions. Professor Filipowicz will share with you two empirically supported emotion-management tools that you can use on a daily basis, ensuring that your emotional responses are more accurate, adapted and effective.
Interpreting the Behavior of Others
Understanding why people do what they do is the foundation of all influence. When you are inaccurate in doing this, your attempt to influence others will have random and unpredictable effects. But people are complex, and as a leader, you don’t have the time or resources to decipher everyone’s psyche. The key is to know when and how to tailor your approach to understanding others in different kinds of interactions.
In this course, you will learn how to become more accurate in attributing causes to behavior in limited interactions, as well as how to increase your ability to get at the heart of a problem when you have the time and resources to do so. Professor Filipowicz will also teach you how to use a set of tools that can help you understand other people with efficiency, accuracy, and impact.
Mastering the Essentials of Influence
As a leader, you are always influencing others. However, if you’re not mindful of how you exert this influence, it could lead to unforeseen consequences for yourself and your team. Your ability to negatively impact someone’s performance, or elevate it to new levels, is powerful and should be taken seriously.
In this course, Professor Allan Filipowicz discusses how your beliefs drive your subordinates’ performance. You’ll learn how to identify negative and positive expectancy cycles and get the tools needed to reverse the former and accelerate the latter.
Applying Strategic Influence
Being able to influence others is the most fundamental characteristic of an effective leader, but many people in positions of power don’t know specifically how they are influencing others’ behavior in positive directions. They let it happen by chance or use their formal authority—getting people to do things because “the boss said so.” But as leaders gets promoted within their organization, using formal authority becomes less effective as they not only need to influence subordinates, but also peers, external stakeholders, and superiors.
In this course, Professor Filipowicz explores the three complementary levels of influence. First, you will explore heuristics, or rules of thumb, that people use in order to make decisions. Next, you will learn how to influence through reciprocity by uncovering what the person you want to influence wants and needs. Lastly, you will learn how to alter the social and physical environment in order to get the change in behavior you want. By the end of this course, you’ll have the skills to consistently draw out the desired behaviors from your team and from those around you.
Designing an Effective Team Structure
The traditional view of team management focuses on improving interactions within a set structure in order to improve the team’s performance. In this course, Professor Filipowicz offers a different perspective, one founded on the premise that how you structure the team from the start is what simultaneously drives the team’s interactions and also its performance.
This course is about teams, and thus course completion will require participation in two team-based activities in order to solidify your understanding of how to best run a team. The first activity will require you to gather a team of friends or colleagues to participate in a 30-minute exercise. The second team-based activity will require you to collaborate virtually in a challenge with your fellow classmates. You will be pre-assigned to a team of approximately 5 people upon enrollment in the course, and successful course completion will depend on your active and timely participation in the challenge.
Once you have a solid understanding of the fundamental challenges that every team faces, you’ll learn a set of simple, comprehensive checklists that will allow you to both design and run any team for maximum performance.
Key course takeaways
- Effectively employ the six levers that allow goal setting to work
- Identify and remove the most powerful barriers to behavioral change
- Assess your own level of emotional intelligence and more accurately read the emotions of others
- Recognize the three fundamental drivers of behavior
- Actively listen in a way that helps a person articulate the underlying issue
- Modify your behaviors to bring out the best work in those around you
- Amplify positive and reverse negative behavioral cycles of your subordinates (i.e. balance execution and development)
- Combine positive and negative feedback to maximize performance
- Use the principles of reciprocity to influence others for mutually beneficial outcomes
- Change the social and physical environment to influence others
- Solve the fundamental challenges of teams by setting the right goals, allocating roles to maximize individual skills, and avoiding process losses
What you'll earn
- Psychology of Leadership Certificate from Cornell SC Johnson College of Business
- 60 Professional Development Hours (6 CEUs)
Allan Filipowicz is Clinical Professor of Management and Organizations at the Samuel Curtis Johnson Graduate School of Management at Cornell University. Professor Filipowicz's research focuses on how emotions drive or impede leadership effectiveness, at both the intrapersonal and interpersonal l...
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