Compare courses
Register
ILR School

Problem-Solving in the Workplace — Steward Training

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

Relevant courses

Course format
Starting after
Ending before

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with ILR School.

Full disclaimer.

Description

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation of their Weingarten rights will be covered. Participants will learn how to protect the grievance process, the equality principle, the seven tests of just cause, and how to simplify grievance writing.

Key Topics

  • Basics of labor law
  • Sound grievance procedures
  • The investigation
  • Writing the grievance

Approach and Features (in-person)

This live in-person workshop utilizes role plays, group discussions and a mock grievance meeting. Participants are given a variety of scenarios and situations to decide how they would best handle the situation.

Approach and Features (online)

This asynchronous online workshop utilizes role plays, group discussions and a mock grievance meeting. Participants can access the website 24 hours a day seven days a week for twenty one days when it is convenient for them. Participants do not have to be online on a specific date or time. Participants must log in on at least 6 different days over the three weeks to allow interaction with others in the workshop. Participants are given a variety of scenarios and situations and decide how they would best handle the situation.

Benefits to You and Your Organization

Participants benefit from examples and determine best practices from various unions and sectors. Participants can build their confidence and skill level in a safe environment and gain feedback on their approach.

Experts

Overview Arthur Wheaton is director of Western NY Labor and Environmental Programs for the Worker Institute at Cornell. His expertise includes industry education and workplace training, high performance work systems, negotiations and conflict resolution, as well as auto and aerospace industrial ...
Show more

Course reviews

Reviews for this course are not publicly available