Powerful Email Writing Tips to Make Your Message Stand out

American Management Association

American Management Association

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Who should attend

Senior executives, managers, administrative and clerical staff, salespeople, and customer service reps who correspond regularly with clients and colleagues by email and would like to improve their professional email writing style.

About the course

According to recent studies, the average person spends 28% of their work week on reading and writing email — more than 11 hours a week!

Yet while most business communication these days is done by email, few people have been trained in how to write an email in a clear and concise manner. We’ve all seen how poorly written emails can lead to misunderstandings, confusion, and mistakes.

This webinar demonstrates specific methods and offers concrete advice on writing and self-editing your email before you press send. You’ll hear simple approaches to create messages that are thorough yet to the point and easily scanned and understood.

What You Will Cover

  • Tactics for writing clear, concise messages to grab readers' attention and get results
  • Ways to convey a professional image with every email you send
  • Helpful guidelines for structuring your message
  • What to avoid when crafting your subject line
  • How to identify focus and tone problems in your message
  • Advice for delivering bad news in an email
  • Tips to avoid the little mistakes that can make you come across poorly
  • Best practices for responding to “angry” emails

How You Will Benefit

After completing this course, you will be able to:

  • Write clear, concise email messages
  • Convey a professional image through the emails you send
  • Identify structure, focus, and tone problems
  • Gain email pointers to help you project communication savvy

Experts

Pamela Skillings

Pamela Skillings is an author, career development expert, and co-founder of Skillful Communications, a company that provides career coaching and training for individuals and training and development consulting for organizations. Skillful has also developed Big Interview, an online job interview ...

Powerful Email Writing Tips to Make Your Message Stand out at American Management Association

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.


Something went wrong. We're trying to fix this error.

Thank you

Someone from the Coursalytics team will be in touch with you soon.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.