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Western Ontario University

Performance Management and Communication

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Explore the performance management process, and examine the link between effective communication, employee engagement, and providing meaningful feedback to maximize success.This interactive course will provide students with skill building opportunities to engage in effective conversations within the context of performance management.


  • Performance management roles and processes
  • Creating performance goals and objectives linked to organizational outcomes
  • Applying appropriate communication skills, tools and strategies to provide meaningful feedback
  • Conducting effective performance management conversations

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!


Peter Sherriff was previously the Deputy Director and the Chief Instructor of the Leadership Development Unit at the Ontario Police College (OPC). Prior to joining the OPC, he was the Regional Manager with The Centre For Leadership and Learning. Peter’s passion is for helping learners engage i...