Management Concepts

Performance-Based Service Acquisition

Available dates

Nov 18—22, 2019
5 days
Albuquerque, New Mexico, United States
USD 1209
USD 241 per day
Dec 2—6, 2019
5 days
Tysons, Virginia, United States
USD 1209
USD 241 per day
Dec 2—6, 2019
5 days
Phoenix, Arizona, United States
USD 1209
USD 241 per day
+13 more options


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About the course

The Federal Acquisition Regulation (FAR) and agency policies encourage organizations to employ performance-based acquisition (PBA) methods. However, there are unique considerations surrounding PBAs, including standards of quality and methods of surveillance. You will learn the comprehensive process applied to PBAs—from analyzing requirements documents to preparing a QASP with a focus on robust case studies, examples, and exhibits.

Learning Objectives

  • Discuss the unique aspects of service acquisition
  • Analyze requirements with respect to the ability to contract based on performance
  • Determine if the requirements document is performance-based
  • Select the method of contracting and source selection process in a performance-based environment
  • Prepare a quality assurance surveillance plan (QASP)
  • Administer a performance-based service contract

Course Topics

Introduction to Performance-Based Service Acquisition

  • Review of Service Contracting
  • What is Performance-Based Service Acquisition?
  • Key Performance-Based Service Acquisition Terms
  • Summary

Planning for Performance-Based Service Acquisition

  • Objectives of Acquisition Planning
  • The Acquisition Team
  • Market Research
  • Relationship Of Acquisition To Mission And Performance Objectives
  • Importance Of Acquisition Planning
  • Developing the Acquisition Plan
  • Summary

Defining the Need

  • How a Need May Arise
  • Job Analysis
  • Benchmarking
  • Summary
  • Exercise: Analyzing the Job

Preparing the Performance Work Statement

  • Preparing a Requirements Document
  • PWS Considerations
  • Choosing A PWS Format
  • Language of Performance Work Statements
  • Reviewing the Performance Work Statement
  • Summary
  • Exercise: Critique a PWS
  • Exercise: What Now?
  • Exercise: What to vs. How to
  • Exercise: Right on Time

Another Approach — Statement of Objectives

  • When to Use a Statement of Objectives
  • Format of a SOO
  • Due Diligence
  • Summary
  • Exercise: Draft Statement of Objectives

Quality Assurance Surveillance Plan

  • Selecting the Method(s) of Surveillance
  • Identifying Sources of Surveillance Information
  • Establishing Schedules, Checklists, and Reports
  • QASP Content
  • Considerations in QASP Development
  • Summary
  • Exercise: Develop a QASP

Finalizing the Source Selection Strategy

  • Determining Best Value
  • Methods of Contracting
  • Selecting Evaluation Factors
  • Stating the Evaluation Factors in the Solicitation
  • Scoring Plans
  • Preparing Proposal Instructions
  • Summary
  • Exercise: What’s Your Plan?

Contract Formation

  • The Solicitation
  • Evaluating Offers
  • Oral Presentations
  • Organizational Conflicts of Interest
  • Contract Documentation
  • Summary
  • Exercise: Performance-Based?
  • Exercise: More vs. Less

Contract Administration

  • Contract Administration Personnel
  • QASP Preparation or Review
  • Postaward Orientation
  • Contract Monitoring
  • Measuring and Reporting Contractor Performance
  • Compliance with Service Contract Labor Standards Statute Requirements
  • Summary
  • Exercise: How Much Do You Pay? Part One
  • Exercise: How Much Do You Pay? Part Two
  • Exercise: To Reward or Not To Reward

Who should attend

This course is designed for contracting personnel who work with program officials to plan, award, and administer performance-based service contracts.

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