NICF- Business Process Reengineering

NUS Institute of Systems Science

NUS Institute of Systems Science


Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Information Technology

Information technology is at the heart of any process connected to utilizing computers and communication systems. It is a quite broad term that is use...

Read more about Transportation and Logistics

At the moment, the logistics industry is thriving, providing millions of workplaces all over the world. It is safe to say that almost all the companie...


Comprehensive course analysis

Unbiased reviews from past participants
Global companies alumni of this course worked for
Positions of participants who took this course
Countries where most past participants are from
Individual needs analysis

Who should attend

  • Senior executives responsible for reengineering
  • Members of the reengineering team
  • Directors of Information Technology
  • Business Unit Managers
  • Organisation and Methods Managers
  • Corporate Planners
  • Quality Assurance Managers

About the course

Business Processing Reengineering (BPR), as defined by Michael Hammer, is the fundamental re-thinking and radical redesign of business processes to bring about dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. With the resurgence of Robotic Process Automation (RPA) fuelled by machine intelligence, BPR is again centre stage as many companies will need to rethink their existing business processes in the light of digital transformation prior to automating it.

ISS is recognised as the most established institution with experience in offering the BPR course, having trained more than 10,000 people in Singapore over the past two decades. Participants have leveraged BPR to impact many industries including finance, healthcare, logistics and government. This course is taught by highly experienced instructors, who are former consultants from leading consulting firms with more than 10 years of experience in running BPR projects.

In this course, participants will learn why BPR is in demand, when to and when not to use BPR and more importantly, how to do it effectively and successfully. Beyond just theory, you will benefit from rich class notes and unique case studies. You will also benefit from the sharing of real-life scenarios, tips and techniques to help you avoid the many pitfalls of BPR and how to overcome the many challenges when implementing it.

Key Takeaways

At the end of the course, participants will be able to:

  • Initiate reengineering activities in the organisation
  • Translate the new vision into action plan
  • Analyse the current processes
  • Redesign the business processes
  • Overcome the challenges encountered in implementation

What Will Be Covered

  • Rationalising BPR
  • Process analysis/visualisation
  • Process redesign
  • Implementation planning
  • Change management


Yu Chen Kuang

Yu Chen Kuang was from Deloitte Consulting and Arthur Andersen, specialising in strategic business planning, business process reengineering and supply chain management. He had spent 3 years in China with a Shanghai-based management consulting firm. Prior to this, Chen Kuang was from the Infocomm ...

Brian Ng

Brian has 5 years of healthcare service improvement and innovation experience. Prior to joining NUS ISS, he was a pioneering member of Jurong Health Services, building a new integrated hospital and healthcare system in the west. He is a lean six sigma practitioner and has the experience facilitat...

Lin Hui Lee

Lin Hui has 5 years of healthcare process transformation and improvement experience. Prior to joining ISS, he was with Singapore General Hospital (SGH) specializing in driving high impact transformational improvement projects. Throughout his time in SGH, he had opportunities to work with various ...

NICF- Business Process Reengineering at NUS Institute of Systems Science

From  SGD 2 461$1,878
Add coaching to your course booking

Coaching can personalize and deepen learning for you and your organization.

Something went wrong. We're trying to fix this error.

Thank you for your application

We will contact the provider to ensure that seats are available and, if there is an admissions process, that you satisfy any requirements or prerequisites.

We may ask you for additional information.

To finalize your enrollment we will be in touch shortly.


Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Information Technology

A large part of the courses provides basic information so the students are not required to have any IT qualifications before enrolling. Most of the IT learning programs are also broken down into specific areas of interest, such as systems analysis, a...

Read more about Transportation and Logistics

Transportation and logistics courses mainly focus on global supply chain management and its key features, including air and ocean cargo administration, international documentation, end-to-end supply chain infrastructure, etc. Also, courses show how t...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.