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Indian Institute of Management Calcutta

Managerial Effectiveness

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The broad objective of the program is to help participants develop themselves as effective managers in the organisational context.


Managers require a combination of various skills to manage effectively. While technical and conceptual skills are important, research has shown that managing interpersonal relationships is a critical differentiator between effective and mediocre managers. Therefore this program addresses issues relating to interpersonal effectiveness.

Topics covered in the program include the following:

  • Understanding self - what are one’s strengths and weaknesses
  • Communication issues - Listening skills, negotiation skills, influencing styles,and managing conflict
  • Team dynamics - how people act in team situations
  • Leadership - leadership issues in managerial situations
  • Change - the ability to be creative and manage change situations effectively

Who should attend

Junior & middle level managers in public & private organisations.


Prof. Leena Chatterjee completed her Masters in Psychology from Delhi University and her PhD from IIT, Kanpur. She teaches compulsory courses on Understanding People, Interpersonal Relationships and Group Dynamics in Organisations and offers electives on Managing Self in Organisations; Communicat...
Prof. Abhishek Goel (Fellow-IIMA) is active in teaching and consulting in areas of leadership development, team building, cross-cultural management, and organisational culture. His current research interests are in the area of Employee Engagement and Organisational Citizenship Behaviors. His publ...


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