Weatherhead School of Management

Manager’s Toolkit for Delegation, Accountability, and Results

Available dates

Mar 17—18, 2020
2 days
Cleveland, Ohio, United States
USD 1390
USD 695 per day
Sep 21—22, 2020
2 days
Cleveland, Ohio, United States
USD 1390
USD 695 per day


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About the course

For those new to a management or supervisory position, making the shift from “doing” to “managing” requires a different set of skills and know-how. In addition to interpersonal and relationship-building skills, managers need practical tools for ensuring the productivity of the team, including setting goals, managing priorities, and delegating tasks. This interactive seminar focuses on essential abilities for managing people and increasing productivity to help you succeed in your management role.


  • Developing and managing self and team
  • Setting goals and metrics
  • Conveying critical information to ensure understanding and follow through
  • Prioritizing work to optimize limited time
  • Empowering employees through effective delegation
  • Getting the job done: tools for proper execution
  • Ensuring personal accountability

Learning Outcomes

As a result of attending this program, participants will:

  • Learn how to get more done in less time through effective prioritization
  • Learn techniques for communicating critical information effectively in one-on-one and team settings
  • Discover dominant motivators for themselves and others
  • Develop skills for addressing negative performance issues
  • Adapt difficult situations to solutions

Who should attend

Leaders moving from individual contributor roles into managerial or supervisory positions.

Trust the experts

Ellen Burts-Cooper

Dr. Ellen Burts-Cooper is the senior managing partner of Improve Consulting and Training Group, a firm that provides personal and professional development training, coaching and consultation. Improve has been featured in Time Magazine, Black Voices, Smart Business Magazine and Bloomberg Businessw...


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