Fisher College of Business

Available dates

On demand
USD 750


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About the course

We've designed this quick, popular e-Learning course to provide you with a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language. This course is targeted at a wide audience of Lean Six Sigma team members who need to gain familiarity with the overall methodology and basic tools of process improvement. The Yellow Belt course covers DMAIC tools and techniques in a far greater depth than the Lean Six Sigma Overview short course, but is roughly a third of the commitment required for the next level up, the Lean Six Sigma Green Belt course.


The Ohio State University Fisher College of Business

Session 1: Lean Six Sigma Introduction

  • Introduction
  • Higher Standards for Higher Performance
  • Lean Six Sigma Defined
  • What's In a Name?
  • The 5 Lean Principles
  • The 8 Forms of Waste
  • Success Stories
  • Input Determines Output
  • The 99.9% Problem
  • The Sigma Level
  • DNA of a Champion
  • Lean Six Sigma Framework
  • DMAIC - The Improvement Process
  • Lean and DMAIC
  • Organizing for Success
  • Working Relationships
  • Skill Check

Session 2: Tools To Define

  • Introduction - Define
  • Project Charter Toolset
  • Focus on The Customer
  • Capturing The Voice Of The Customer
  • Where to Go For Customer Requirements
  • Affinity Diagram Toolset
  • CTQC Tree Diagram Toolset
  • Voice Of The Customer As Specifications
  • Process Thinking
  • The Source of Value
  • The Source of Value: Gemba
  • Process Mapping - Overview
  • Process Mapping (SIPOC) Toolset
  • Flow Charts
  • Value-Added Flow Charts
  • Spaghetti Charts
  • Value Stream Mapping Toolset
  • Skill Check

Session 3: Tools To Measure

  • Introduction - Measure
  • Measurement & Metrics
  • Measurement as a Process
  • Baseline Performance
  • Calculating the Sigma Level - Toolset
  • Trend Chart Toolset
  • Histogram Toolset
  • Measuring Central Tendency
  • Quantifying Process Variability
  • SPC - Introduction and Background
  • X and Moving Range Charts - Toolset
  • Pareto Chart Toolset
  • Skill Check

Session 4: Tools To Analyze

  • Introduction - Analyze
  • Cause & Effect Diagram Toolset
  • 5-Why, 1-How
  • Scatter Plot Toolset
  • Correlation and Regression Analysis
  • Skill Check

Session 5: Tools To Improve

  • Introduction - Improve
  • Brainstorming
  • Benchmarking
  • FMEA Toolset
  • Continuous Flow Toolset
  • Quick Changeover Toolset
  • Pull Scheduling
  • Error-proofing
  • Prioritizing and Selecting a Solution
  • The A3 One-Page Report
  • Piloting a Solution
  • Skill Check

Session 6: Tools To Control

  • Introduction - Control
  • Control Charts Revisited
  • 5-S Approach
  • Visual Management
  • Control Plan
  • TPM Objectives & Benefits
  • Standardized Work - Documenting Process Changes
  • Skill Check
  • Course Completion
  • The Lean Six Sigma Journey

Case studies and examples can be customized to focus on Manufacturing (default), Healthcare, Financial Services, and Services applications.

Course access period is 180 days.

You will be provided with Microsoft Excel® templates for problem solving and statistical analysis.

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