The College of Business and Economics at Lehigh University
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.
Who should attend
Mid-level managers and functional experts with at least 3 to 5 years of professional experience interested in obtaining new knowledge and skills for success in Supply Chain Management and Operations-based positions.
About the course
This two-day open-enrollment program is designed for mid-level professionals, and is available as part of our Supply Chain certificate program.
In an environment of ever-increasing competition and customer expectations, the need for improved organizational performance has never been greater. Instead of applying an intuitive approach to streamlining and enhancing existing processes, Lean Six Sigma principles provide a powerful structured, quantitative method to optimize performance by eliminating waste, improving revenue and providing greater customer satisfaction. This two-day program combines the quantitative analysis of Lean Six Sigma with Kaizen, continuous improvement, and standardization.
Using a blend of lecture, individual and small group work, and a role-playing simulation, you will learn how to successfully define improvement projects, analyze work flows, identify improvement opportunities, improve process flows, and control process-quality levels, while increasing responsiveness and reducing inventories. You will leave this hands-on program ready to apply Lean Six Sigma principles in your organization.
Impact & Benefits
- Develop an understanding of Lean Six Sigma concepts and how to apply them in your organization
- Learn a systematic approach for increasing profits, decreasing costs, improving efficiency and effectiveness, and boosting customer satisfaction
- Gain practical experience with quality management practices including lean purchasing, operations, transportation, distribution, and design
- Collect and develop value-adding insights from quantitative data
Phillip Coles has an undergraduate degree from The Pennsylvania State University College of Agricultural Science, an MBA in Supply Chain Management from Lehigh University and an MS in Applied Economics and Management from Cornell University. In addition to his formal education, he also studied l...
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