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About the course
Learn how to effectively problem solve by integrating Lean and Six Sigma within the DMAIC (Define, Measure, Analyze, Improve, Control) approach. You'll increase your ability to identify and frame problems; continuously improve quality, cost, and delivery/time; and sustain your improvements.
- Understand variability through the graphical representation of data
- Describe a process visually through process mapping techniques
- Apply DMAIC problem solving process toward process improvement at the Green Belt skill level
- Interpret test results and draw conclusions based on data
- Develop recommendations and control plans to improve processes
- Demonstrate understanding of the DMAIC methodology through the completion of a process improvement project outside of class
Green Belt Program Overview
Day 1: Continuous Improvement Overview and Define Phase
- Integrating Lean-Six Sigma/DMAIC Process
- Overview of DMAIC Problem Solving Process
- Linking Metrics to VOC (voice of the customer) and VOB (voice of the business)
- Identifying Classic Forms of Waste
- Define Phase and Creating Effective Project Charters
- Process Mapping: SIPOC, Swim lane, Process Mapping Diagram
Day 2: Measure Phase
- Basic Graphical Tools and Descriptive Statistics
- Measuring Current State: Exploring and Understanding Data Patterns
- Basic Data Collection, Sampling, and Graphical Analysis Tools: Run Chart, Histogram, Box Plot
- Rolled Yield with Hands-on Exercise
Day 3: Analyze Phase
- Value Stream Mapping
- Qualitative and Quantitative Process Analysis
- Stratification Analysis: Grouping Variables, Bar/Pie Charts Pareto Analysis and Drill Down, Multiple Box Plots, Scatter Plot
- Check Sheets and Pareto Analysis
Day 4: Improve Phase
- Introduction to Hypothesis Testing
- Lean-Six Sigma Process Improvement Simulation
- Lean-Six Sigma Improvement Countermeasures
- Standardized Work, Mistake Proofing, Visual Aids
- Process Flow Improvement: Little's Law, Batch Reduction/One Piece Flow
- Setup Reduction
- Simple Pull Systems
- Simplified Process/Cell Layout
- Volume/Mix Leveling and Takt Time
Day 5: Control Phase, DMAIC Review, and Executing a DMAIC Project
- Methods of Control
- Conducting a Kaizen Improvement Event/Project Management
- DMAIC Gate Review Process
- Small Group Case Study Exercise (Applying DMAIC process)
Lean Six Sigma DMAIC analysis may be applied to a vast array of process improvement opportunities. Participants are expected to complete a project to practice and apply course concepts.
Trust the experts
Izak Duenyas is interested in supply chain management and coordination, revenue management in a variety of industries, evaluation of investment decisions in capacity, and in modeling and control of production systems. Duenyas has served as area editor in Manufacturing, Service and Supply Chain Op...
Dr. Patrick Hammett is the Lead Faculty for the University of Michigan College of Engineering's Six Sigma Programs and teaches related Quality and Statistical Analysis Method courses as a Lecturer for the Integrative Systems +Design Department. As lead instructor for live and online Six Sigma tra...
Dr. Yavuz Bozer received his M.S.I.E. (1978) and Ph.D. (1985) degrees in Industrial and Systems Engineering from Georgia Institute of Technology. Since joining the University of Michigan College of Engineering, he has been involved in various industrial projects with DaimlerChrysler, Ford, Genera...
Donald P. Lynch, Ph.D. received his B.S. in Mechanical Engineering from Michigan Technological University, MBA from Eastern Michigan University, Ph.D. in Mechanical (Industrial) Engineering from Colorado State University, and a post Graduate Certificate in Lean Six Sigma from the University of Mi...
Lean Six Sigma Green Belt at the University of Michigan