Who should attend
Supervisors and mid-level managers across service and manufacturing industries.
About the course
Set Yourself Apart From Your Colleagues
A Green Belt certification will set you apart from your colleagues as being uniquely equipped with the right combination of analytical problem solving, critical thinking, and process-improvement skills.
Regardless of your area of focus, you can benefit from the Terry College of Business’ Lean Six Sigma program. Six Sigma is an enterprise-wide, data-driven methodology used to improve products and processes by increasing operational efficiencies, and improving the value delivered to your customers. This four-day engagement brings together supervisors and mid-level managers across service and manufacturing industries who strive for flawless execution, seek continuous process improvement, and drive nonstop toward peak operational efficiency within their companies.
Earn Your Lean Six Sigma Green Belt Certification
Participants earn both a Yellow Belt and Green Belt during the program, which includes an interactive exercise around a hospitality industry case study. The class will analyze the company’s approach to Lean Six Sigma across a broad spectrum of functions, including customer service and logistics. Students also will master the latest Lean Six Sigma tools, including visual management, Eight Wastes, 5S methodology, mistake proofing, and SMED. On the final day of the program, participants will sit for their Lean Six Sigma Green Belt certification exam.
Phase I Yellow Belt
- Six Sigma Introduction
- The DMAIC Roadmap
- Capturing the Voice of the Customer
- The Project Charter
- Managing the Project
- Stakeholder Analysis
- Six Sigma Teams
- Selecting Projects
- Cost of Quality
- Introduction to Process Maps
- Graphical Analysis Tools
- Lean Principles
- Control Plans
Phase II Green Belt
- More Graphical Analysis Tools
- Visual Management
- Eight Wastes
- Mistake Proofing
- Making Sense of Data: Introduction to Statistics
- Measures of Central Tendency
- Measures of Dispersion
- Normal Distribution
- Hypothesis Testing
- Process Capability
- Control Charts
- Apply the Six Sigma methodology, DMAIC (Define- Measure-Analyze- Improve- Control)
- Analyze data to identify root causes
- Implement a solution and control plan to ensure that the improved process is carried out consistently
Dr. Mary McShane-Vaughn is currently Principal at University Training Partners, a company that develops and delivers Lean Six Sigma training for corporations and universities. She earned her PhD in Industrial Engineering and an MS in Statistics from the Georgia Institute of Technology, and a BS i...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.