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Center for Technology and Management Education

Lean six Sigma Black Belt Certificate Program

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About the course

The Caltech 5-day Lean Six Sigma Black Belt Certificate Program builds on LSS Green Belt knowledge of the standard DMAIC (Define, Measure, Analyze, Improve, Control) approach. Advanced techniques are presented for analyzing and improving in more challenging applications.

As a pre-requisite, participants must have completed Green Belt training.


Module 1: Design for Six Sigma

DFSS is a set of tools and techniques for determining the needs of customers and the business, and driving those needs into new product and process design. The steps of the process are known as DMADV (Define, Measure, Analyze, Design, Verify).

Upon completion, participants will be able to:

  • Identify the types of problems best addressed by DFSS
  • Apply the DMADV steps to a typical improvement project

Module 2: Define Customer Needs

Participants learn how to identify, analyze, and rank customer needs and requirements so they can better design new products and processes.

Upon completion, participants will be able to:

  • Identify and quantify Voice of the Customer (VOC)
  • Translate VOC into critical-to-quality (CTQ) factors with Quality Function Deployment (QFD)

Module 3: Analyze the Design Problem

In this module, participants learn how to apply mathematical and statistical methods to better analyze the characteristics of any existing product or process. This allows the development of more robust solutions -- ones that are not sensitive to typical sources of variation.

Upon completion, participants will be able to:

  • Identify, gather and analyze data regarding product and process performance and defects
  • Apply statistical methods, including multivariate charts, multiple regression models, one-way and two-way ANOVA, calculation of sample size and hypotheses testing

Module 4: Design for Robustness

Participants learn to design robust products and processes to not only satisfy customer needs, but to address requirements derived from the development, delivery, and operational processes.

Upon completion, participants will be able to:

  • Identify robust design approaches and methods
  • Perform Design of Experiments (DOE)
  • Apply creativity and innovative design enhancement techniques
  • Verify customer needs and derived requirements are met

Who should attend

Any department or organization looking to eliminate waste, reduce costs, and increase product successes—including finance and accounting executives, directors, and business analysts; operations, engineering, manufacturing, purchasing, and general management.

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