Who should attend
Any department or organization looking to eliminate waste, reduce costs, and increase product successes—including finance and accounting executives, directors, and business analysts; operations, engineering, manufacturing, purchasing, and general management.
About the course
The Caltech Lean Six Sigma Black Belt Certificate Program builds on Lean Six Sigma (LSS) Green Belt knowledge of the standard DMAIC (Define, Measure, Analyze, Improve, Control) improvement approach. Advanced techniques are presented for analyzing and improving products and processes in more challenging applications.
DMAIC – Define Phase
Black Belts use the Define phase to clearly articulate the business problem, goal, potential resources, project scope and high-level project timeline.
- Identify and prioritize diverse customer sets
- Translate Voice of the Customer (VOC) data into critical-to-quality (CTQ) factors with Quality Function Deployment (QFD)
DMAIC – Measure Phase
In the Measure phase, Black Belts objectively establish current baselines as the basis for improvement.
- Use sampling effectively to reduce cost but retain critical characteristics
- Identify and analyze different data distributions
- Evaluate the reliability and repeatability of your measurement system
DMAIC – Analyze Phase
Key to any improvement is the identification, validation and selection of root causes for elimination. Black Belts use sophisticated data analysis to focus on the most likely factors.
- Identify the most useful descriptive statistics for your problem
- Generate and interpret control charts
- Perform correlation, regression, and hypothesis testing
- Determine if your measurements are introducing excess variability using Gage R & R
DMAIC – Improve Phase
In Improve, Black Belts identify, test and implement a solution to the problem. Success often means getting it right the first time.
- Strategize, plan, conduct, analyze, and interpret tests to evaluate the factors that control parameter values (Design of Experiment)
- Use Theory of Constraints to identify and eliminate potential bottlenecks in the solution
DMAIC – Control Phase
Steps must be taken to sustain the gains, prior to moving to the next improvement effort.
- Develop a control plan to monitor the improvements and ensure continued and sustainable success
- Create an improvement culture in your organization
Lean practices are focused on maximizing customer value by eliminating waste. The goal is to eliminate bottlenecks and time-wasters by creating processes that need less human effort, less space, less capital, and less time.
- Identify sources of waste (over-production, waiting, motion, transportation, inventory, defects, over-processing, under-utilization of human talent)
- Measure organizational performance using the Balanced Scorecard tool
The Caltech Lean Six Sigma Black Belt Certificate Program is provided in an accelerated format through the use of hands-on examples and case studies. Participants are encouraged to bring challenges from their workplace to be addressed and to gain insight from the instructors.
All participants will receive a copy of The Certified Six Sigma Black Belt Handbook, published by the American Society of Quality.
Chris Christensen, PMP, specializes in project management, quality improvement, product development, futures research and strategic planning. He assists manufacturing and service organizations in forecasting their future, developing successful products, and developing and deploying practical stra...
Rick Hefner, PhD, specializes in systems development and maintenance; project management; Lean Six Sigma; process improvement, technology transfer; and risk management. His experience spans over 35 years. Dr. Hefner recently served as director of process management at Northrop Grumman Corporatio...
Carol Jacoby, PhD, specializes in mission analysis, systems engineering, decision analysis, and mathematical techniques. She has 28 years of experience in systems engineering at Hughes Electronics and Rockwell International. She led Hughes' Mission Analysis Center of Excellence in developing comp...
Michael Sturgeon has over 29 years of experience in systems/software acquisition and development. He is currently the technical director and Certified Lean Six Sigma (LSS) Master Black Belt for the Air Force's 309th Operational Excellence organization, where he is responsible for quality and proc...
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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.