Lean six Sigma Black Belt Certificate Program

Center for Technology and Management Education

What are the topics?

Center for Technology and Management Education

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.

Who should attend

Any department or organization looking to eliminate waste, reduce costs, and increase product successes—including finance and accounting executives, directors, and business analysts; operations, engineering, manufacturing, purchasing, and general management.

About the course

The Caltech 5-day Lean Six Sigma Black Belt Certificate Program builds on LSS Green Belt knowledge of the standard DMAIC (Define, Measure, Analyze, Improve, Control) approach. Advanced techniques are presented for analyzing and improving in more challenging applications.

As a pre-requisite, participants must have completed Green Belt training.

TOPICS

Module 1: Design for Six Sigma

DFSS is a set of tools and techniques for determining the needs of customers and the business, and driving those needs into new product and process design. The steps of the process are known as DMADV (Define, Measure, Analyze, Design, Verify).

Upon completion, participants will be able to:

  • Identify the types of problems best addressed by DFSS
  • Apply the DMADV steps to a typical improvement project

Module 2: Define Customer Needs

Participants learn how to identify, analyze, and rank customer needs and requirements so they can better design new products and processes.

Upon completion, participants will be able to:

  • Identify and quantify Voice of the Customer (VOC)
  • Translate VOC into critical-to-quality (CTQ) factors with Quality Function Deployment (QFD)

Module 3: Analyze the Design Problem

In this module, participants learn how to apply mathematical and statistical methods to better analyze the characteristics of any existing product or process. This allows the development of more robust solutions -- ones that are not sensitive to typical sources of variation.

Upon completion, participants will be able to:

  • Identify, gather and analyze data regarding product and process performance and defects
  • Apply statistical methods, including multivariate charts, multiple regression models, one-way and two-way ANOVA, calculation of sample size and hypotheses testing

Module 4: Design for Robustness

Participants learn to design robust products and processes to not only satisfy customer needs, but to address requirements derived from the development, delivery, and operational processes.

Upon completion, participants will be able to:

  • Identify robust design approaches and methods
  • Perform Design of Experiments (DOE)
  • Apply creativity and innovative design enhancement techniques
  • Verify customer needs and derived requirements are met

Experts

Chris Christensen

Chris Christensen, PMP, specializes in project management, quality improvement, product development, futures research and strategic planning. He assists manufacturing and service organizations in forecasting their future, developing successful products, and developing and deploying practical stra...

Rick Hefner

Rick Hefner, PhD, specializes in systems development and maintenance; project management; Lean Six Sigma; process improvement, technology transfer; and risk management. His experience spans over 35 years. Dr. Hefner recently served as director of process management at Northrop Grumman Corporatio...

Carol Jacoby

Carol Jacoby, PhD, specializes in mission analysis, systems engineering, decision analysis, and mathematical techniques. She has 28 years of experience in systems engineering at Hughes Electronics and Rockwell International. She led Hughes' Mission Analysis Center of Excellence in developing comp...

Michael Sturgeon

Michael Sturgeon has over 29 years of experience in systems/software acquisition and development. He is currently the technical director and Certified Lean Six Sigma (LSS) Master Black Belt for the Air Force's 309th Operational Excellence organization, where he is responsible for quality and proc...

Videos and materials

Lean six Sigma Black Belt Certificate Program at Center for Technology and Management Education

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.