Who should attend
This course is designed for accountants, customer service representatives, engineers, office managers, human resources professionals, purchasing agents, shipping agents, supervisors, and support staff.
About the course
An office is a different world than a factory floor, yet there are many opportunities to improve productivity and quality. In this Lean Office and Administration course, you will gain the skills to make your office operate more effectively. Plus, discover a practical understanding of lean continuous improvement techniques and how they can enhance your company's ability to compete.
What You Will Learn
- Waste identification and reduction
- Teamwork and people side of lean
- Common lean techniques as applied to offices
- Practical probelm solving
- Value Stream Mapping
How You Will Benefit
- See and solve problems in the office.
- Work as a team to achieve the goals of the organization.
- Learn a simple but effective simulation you can use at work.
- Unleash the creative energy of your team.
- Increase productivity while reducing stress.
- Expand capacity within existing operations.
- Waste, value, and customer demand
- Respect for people
PRINCIPLES OF LEAN
- How to see the problems
BUILDING THE FOUNDATION
- Standards and built-in quality
- Workplace organization
MAKING WORK FLOW
- Small-batch thinking
- Value Stream Mapping
- Layout and pull systems in the office
- How to develop problem solvers
- Effective meetings
- Visual management
Sam Darwin is a project manager with the Lean Services Group. He has been assisting companies initiate Lean efforts since 1995 and first began implementing Lean at Schlumberger Industries in 1992. Sam specializes in implementing cellular manufacturing and pull systems and in assisting companies d...
Kelley Hundt is a manufacturing systems project manager at the Georgia Institute of Technology Enterprise Innovation Institute, a position in which she assists customers with information on available enterprise resources planning software, including the selection and implementation of such softwa...
Paul J. Todd is a project manager for the Georgia Institute of Technology regional office in Macon. His work with companies in Georgia focuses mainly on lean manufacturing. In addition, he acts as a liaison to the larger Georgia Tech community for organizations in middle Georgia. Prior to joining...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.