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The College of Engineering: Integrative Systems + Design

Available dates

Apr 27—30, 2020
4 days
Ann Arbor, Michigan, United States
USD 3200
USD 800 per day

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About the course

Use Lean Leadership to Develop a Winning Team

While many companies focus on tools to create a successful work environment, the best way to transform an organization is by inspiring behavioral change. Lean Leadership fosters the development of a culture of continuous improvement through worker interaction, communication, and decision-making. This Lean Leadership program will show anyone in a leadership position how to improve his or her organization through efficient and effective leadership.

Agenda

Monday

Overview of Lean Leadership

  • Lean versus traditional management approaches
  • Elements of Lean management
  • Five needs of every leader
  • Introduction to standard work

Organizing and Planning

  • Leader Standard Work (LSW)
  • Bank Game exercise
  • LSW homework

Networking reception with instructor

Tuesday

Communication

  • The communication process
  • Sending mixed messages
  • Effective communication skills
  • Barriers to communication
  • Effective meeting skills

Visual Management Systems

  • Elements of a comprehensive Visual Management System (VMS)
  • Introduction to A3
  • A3 homework
  • VMS homework

Work on homework and enjoy an evening in Ann Arbor

Wednesday

Trust & Motivation

  • Respect for others
  • Johari Window
  • The Personal System (Attitudes, Moods, Beliefs, Competencies, Values, Goals)
  • Maslow's Hierarchy of Needs
  • Herzberg's Job Enrichment Principles

Observation

  • Principle of 'Go-See'
  • Gemba Walks
  • Review LSW, VMS, and A3 Homework

Networking dine-out in downtown Ann Arbor

Thursday

Providing Direction I

  • Conflict response modes
  • Levels of direction
  • Job relations
  • The Socratic Method
  • Job instruction
  • Handling difficult people

Providing Direction II

  • Job Methods (JM), PDCA
  • Introduction to Improvement Kata
  • Introduction to Coaching Kata
  • A3 presentation and coaching

Head home with an action plan for Monday

Learning Objectives

  • Learn valuable skills to transform and lead a Lean Enterprise
  • Develop management tools to facilitate Lean Leadership including Leader Standard Work and Visual Management
  • Provide particular methodologies to assist the Lean leader in fulfilling his or her primary responsibility of driving continuous improvement in his or her organization including A3, Gemba Walks, Training Within Industries (TWI), and Toyota Kata

Who should attend

Anyone in a leadership position from Supervisor to CEO

Leaders in any industry including but not limited to manufacturing, service, and healthcare

People who are struggling with creating a sustainable culture of continuous improvement

Trust the experts

Drew Locher

Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. Since leaving GE in 1990 and forming Change Management Associates, he has provided Operational Excellence consulting and organizational developme...

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Lean Leadership at the University of Michigan

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