Who should attend
People who are tasked with leading a change initiative within an organization; they do not necessarily have to be in a formal leadership or management role. This course will be helpful for people leading change at any level of an organization, handling stakeholders who may be internal (such as cross-functional teams and other departments) or external (such as customers). This course prepares students to ready the organization through identifying resistance to change, creating a strategic plan for overcoming that resistance, and getting people on the side of your change initiative. Students will also create a vision statement for the change initiative, which is a key step of any leader.
About the course
If you’re in charge of developing and leading strategic organizational change, there are certain tools and concepts you must be familiar with. In this course, the emphasis is on cultivating your ability to assess the need for change. By determining why your organization or team needs change, you’ll be able to better answer questions like: What should you change and how should the change be handled? You will explore the political and complex process of introducing change, which includes motivating others, dealing with resistance and the emotional elements of change, and finally, extending change over time and sustaining it. The course is designed to give you practice so you can initiate and carry out a change effort.
- Identify a helpful process framework for leading change initiatives and develop a change vision
- Diagnose the external factors that are driving change and the strategic orientation of your firm
- Build an approach for identifying and influencing key stakeholders
- Devise an approach for overcoming resistance and sustaining your change over the long-term
Cathy A. Enz is the Lewis G. Schaeneman Jr. Professor of Innovation and Dynamic Management and a professor in strategy. She currently serves as the associate dean for academic affairs in the School of Hotel Administration. Her prior administrative roles included serving as associate dean for indu...
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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.