School of Hotel Administration

Leading Collaborative Teams

Available dates

Dec 11, 2019
USD 769
Dec 25, 2019
USD 769
Jan 8, 2020
USD 769
+26 more options


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About the course

Based on the research and expertise of SHA's Professor Kate Walsh, Ph.D., this course will teach you how to diagnose your team's needs, set expectations for development, utilize conflict to augment change and continuously improve, and build team autonomy and ownership. Using tools provided in this course, you will assess the roles and behaviors of your team members, define your team’s purpose, and evaluate your own leadership style. You will also identify your personal leadership brand and values, examine team decision making, and explore team collaboration—including for virtual teams. With the completion of an action plan at the end of the course project, you will be ready to apply what you learn to your own team and organization.

Key Benefits

Participants who complete this course will be able to...

  • Diagnose team skill sets and develop a plan to build synergy and collaboration
  • Determine team expectations and goals
  • Implement healthy team behaviors and functions
  • Facilitate team growth and development

Topics Include

Module 1 - Diagnosing Your Team

  • Recognizing Characteristics of Effective Teams
  • Diagnosing Your Team

Module 2 - Managing Your Team

  • Creating Your Team Mission and Vision Statements
  • Building Collaboration

Module 3 - Growing Your Team

  • Facilitative Leadership
  • Conflict and Healthy Debate
  • Making Group Decisions

Module 4 - Letting Go of Your Team

  • Creating Your Leadership Brand
  • Identifying Your Values

Who should attend

This course is intended for anyone enrolled in the Leadership Certificate (current and aspiring professionals in management); professionals with at least three years of leadership experience, working at or aspiring toward leadership roles. This includes mid- to upper-level managers, high potentials, and senior leaders, learners from every continent and from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies.

Trust the experts

Kate Walsh

Biography Dr. Kate Walsh was named the seventh dean and E.M. Statler Professor of the School of Hotel Administration on June 16, 2017. She served as interim dean and E.M. Statler Professor for one year beginning July 1, 2016, the first day of operations for the Cornell SC Johnson College of Busi...


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