Who should attend
This course is intended for HR professionals working in the hospitality industry, HR consultants, hospitality managers and executives, hotel owners and asset managers, small business owners and franchise owners, and overseas companies looking to do business with the U.S. market.
About the course
Unions play a major role in shaping working condition standards in the U.S., and the hospitality industry is no exception. The National Labor Relations Board (NLRB) upholds the regulations that are specified within the National Labor Relations Act (NLRA). Within the NLRA you will find guidelines for conducting elections for union representation and codified guidelines of how to address unfair labor practices, as well as regulations regarding the employer-employee relationship. In this course, you will explore the nuances and parameters of the NLRA as it pertains to working in the hospitality industry. You will discover how and why employees are motivated to form unions. With those motivations in mind, you will delve into strategies for responding to union organizing efforts. Finally, you will be given tactics for successfully managing in a union environment.
This course takes a deep dive into labor union relations in the hospitality industry. During this course you will navigate through the distinct parameters of the NLRA and consider insights into managing in union environments. You will review several curated applicable scenarios and analyze them to determine whether specific behaviors are lawful in the eyes of the NLRB. These scenarios will allow you to practice your ability to decipher the root causes of issues as you prepare to use the skills acquired in this course within your own workplace.
Participants who complete this course will be able to...
- Explain the purpose, coverage, and enforcement mechanism of the National Labor Relations Act (NLRA)
- Articulate the purpose and motivations of unions
- Identify helpful strategies for use in response to union organizing
- Apply strategies to manage in a union environment
This course does not assume any legal knowledge or accreditation on your part. Rather, it serves as an educational framework for managing. None of this content should be taken as legal advice. For legal guidance, please consult your own attorney or legal department.
David Sherwyn is the John and Melissa Ceriale Professor of Hospitality Human Resources and a professor of law at Cornell University''s School of Hotel Administration. He is also the academic director of the Cornell Center for Innovative Hospitality Labor and Employment Relations and a research fe...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.