Who should attend
The course is perfect for UX and service designers looking to widen their toolset. It’s also great for product managers, charities and public services to understand how to create services that are inclusive.
About the course
Inclusive design is about designing your products and services in ways that allow a much wider set of people to use and benefit from them. On this short online course you will learn about inclusive design practices in a range of practical contexts allowing you to satisfy a wider customer base.
You will learn about designing for accessibility and inclusion, participatory design and inclusivity and climate change. You will explore a range of inclusive design principles, accessibility and explore the difference between lead users and extreme users to ensure customers are satisfied.
Each week will start with a lively online workshop and discussion, followed by an individual assignment you will complete during the week by applying the skills to your current projects and situations. The following week the tutor will give personal feedback on your work, and introduce the next techniques and concepts.
This course is perfect for anyone who would like to make their designs and services more inclusive. It’s ideal for designers looking to widen their skill set as well as product managers, charities and public services who would like to understand how to make their services more accessible.
- Inclusive design
- Stakeholder mapping
- Systems mapping
- Design and emotion
- Participatory design
- Extreme users
By the end of the course you will have an understanding of;
- Inclusive design theory
- Inclusive design principles
- Lead users and extreme users
- Participatory design
- Inclusive design and climate change
Megha Wadhawan is a service designer whose work brings real people into the heart of services. She’s facilitated workshops and trainings on service design and design research for organisations such as Ustwo. She co-authored the DIYToolkit for Nesta with STBY, taught at Ravensbourne University, Un...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.